Operations Manager: Lead High-Impact Services and Teams
Company: Citizens Advice
Location:
Posted: May 5th, 2026
Citizens Advice is seeking an experienced Operations Manager based in Sandwell and Walsall to lead teams in delivering high-quality advice services. The ideal candidate will have proven experience in operations management, strong leadership skills, and a commitment to coaching and developing staff. Responsibilities include driving performance, overseeing service delivery, and ensuring compliance with standards and regulations. This role offers an opportunity to make a significant impact in service quality.
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