Technology Operations Manager

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Company Name: Kier

We’re looking for a Technology Operations Manager to join our TfL Tunnels & Pump Stations team based in Blackwall Tunnel. Location: Blackwall Tunnel, E14 9PS – hybrid working available with expectation of 3 days on site. Hours: 40 hours per week – Monday to Friday. Salary: £50,000 to £60,000 per annum + car allowance + further benefits. We are unable to offer certificates of sponsorship to any candidates in this role.

As a Technology Operations Manager you will play a key role in overseeing the technology workstream on our TfL Tunnels & Pump Stations contract. You’ll coordinate technical delivery, manage subcontractor performance, and ensure our technology systems operate reliably across tunnel and pump station sites. This is an opportunity to make a real impact, working collaboratively with stakeholders whilst providing expert technical guidance to support continuous improvement.

Responsibilities

• Act as the primary point of contact with our technology subcontractor Cubic, coordinating technical delivery and ensuring all contractual commitments are met.
• Monitor performance against KPIs, address any issues promptly, and implement improvement plans to enhance system reliability.
• Review technical documentation, maintenance programmes, and method statements to ensure alignment with contract specifications.
• Provide engineering oversight for communications, control systems, monitoring systems, and networked infrastructure within tunnels and pump stations.
• Support onsite activities including fault investigation, system diagnostics, commissioning support, and coordination during critical incidents.

Qualifications

• Degree or equivalent in a technology-focused engineering discipline, or relevant highways and traffic technology experience.
• Successfully managed subcontractors, ideally within technology or systems integration.
• Understand mainstream highways technologies, communications networks, and control systems.
• Self‑motivated with excellent communication skills, able to build positive relationships and work both independently and collaboratively.
• Hold a valid UK full driving licence for site visits.

Benefits

We’re proud to offer a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity & Inclusion

Kier is a diverse and inclusive place to work. Our employees shape our diversity and inclusion initiatives, and we have a Disability Confident employer. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case‑by‑case basis. We do not discriminate based on an applicant’s conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre‑employment checks.

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