Contract Manager (Suffolk Supported Housing)

Join an organisation where your leadership truly makes a difference

Permanent | Multi Site Across Suffolk | Operational Leadership Role

Are you ready to shape the future of supported living services across Suffolk? This is an exciting opportunity to join Together for Mental Wellbeing as Contract Manager for a new supported living contract across Suffolk. You’ll play a pivotal role in mobilising services, building strong partnerships and creating high quality, values led support that enables people to live fulfilling, independent lives.

This is more than a management role. This is a chance to design, influence and lead. You won’t be stepping into a service that’s already set in stone, you’ll be:

• Helping shape how the contract is delivered
• Embedding strong governance and quality from day one
• Influencing future service development and growth
• Leading with values, purpose and ambition

About the role

As Contract Manager, you will provide strategic and operational leadership across multiple supported living sites, ensuring services are:

• Safe, high quality and outcome focused
• Financially sustainable and contractually compliant
• Rooted in service user leadership and Together’s values

You will work closely with commissioners, local partners, landlords and internal teams to ensure services deliver what matters most - positive outcomes for people.

Key Responsibilities

• Lead and oversee the delivery of supported living services across Suffolk
• Act as the senior operational lead for commissioner and stakeholder relationships
• Lead the mobilisation and development of a new supported living contract
• Embed strong governance, risk management and quality assurance frameworks
• Oversee financial performance, occupancy and sustainability
• Line manage and develop Operational Managers, providing strong, compassionate leadershipChampion service user leadership, equality, inclusion and positive risk taking
• Identify opportunities for service improvement and future growth

About you

You’re a confident, values driven leader with:

• Experience managing multiple health or social care services, ideally within supported living or mental health
• Strong contract management experience and credibility with commissioners
• A proven track record in financial, quality and people leadership
• Excellent influencing, negotiation and relationship building skills
• A genuine commitment to co production, service user leadership and inclusive practice Experience mobilising new services or contracts is desirable but what matters most is your vision, leadership and values.

Why work for Together?

At Together, you’ll be part of a national charity with a long history of doing things differently and better. Some of what we offer

• ShinyMind wellbeing app
• Care Friends reward scheme
• Employee Assistance Programme (24/7 counselling, legal & wellbeing support)
• Staff led Workforce Inclusion Groups because every voice matters

We’re serious about investing in our leaders:

• Structured and supportive onboarding
• Access to internal and external leadership development
• Time and support for reflection, learning and growth
• Regular 1:1s focused on wellbeing, performance and development

Our commitment to inclusion

Together for Mental Wellbeing is committed to creating a workplace where you can be your authentic self. We welcome applications from people from diverse backgrounds and communities who share our values. We are happy to make reasonable adjustments throughout the recruitment process.

Successful candidates will require an enhanced DBS check. Charity No. 211091

About Together for Mental Wellbeing

Together for Mental Wellbeing is a national charity supporting people with mental health issues to live fulfilling and independent lives. Founded in 1879, we now support around 4,500 people every month across approximately 70 services in England, delivering community support, accommodation services, advocacy and criminal justice services. At Together, we believe people are experts in their own lives and that belief shapes everything we do.

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