{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Traffic Operations Manager”, “description”: “
Traffic Operations Manager | N.Ireland | Logistics | £60k
Overview
Responsible for overseeing day-to-day transport operations, ensuring efficient planning, high service standards, and effective team performance across a busy logistics desk. Acts as the key escalation point for operational issues and drives continuous improvement across processes and people.
Key Responsibilities
- Manage daily desk operations, ensuring adequate staffing and smooth workflow
- Lead, train, and develop planners and coordinators, including performance reviews and onboarding
- Act as first point of escalation for driver and customer issues, resolving promptly or escalating where required
- Monitor service delivery, ensuring all contracts meet performance and quality standards
- Oversee compliance with transport procedures, documentation, and legal requirements
- Coordinate with fleet teams to ensure timely servicing, maintenance, and vehicle availability
- Track driver performance, attendance, and holidays
- Produce operational reports and highlight risks or improvement opportunities
- Drive a "fix it now" approach to problem solving and continuous improvement
- Support wider operations and contribute to business improvement initiatives
Requirements
- Experience in a transport planning or traffic management role within logistics
- Strong knowledge of UK & Ireland geography and transport regulations
- Confident communicator across all levels
- High level of IT literacy (digital-first operation)
- Organised, detail-oriented, and able to work to tight deadlines
- Strong problem-solving skills and proactive mindset
- Flexible approach to working hours and operational demands
- CPC is desirable
Package
- Pension (5% matched)
- Additional service-based annual leave
- Life assurance
- Employee assistance programme
- Ongoing training and development
- Monday-Friday with 1 in 6 weekend rotation
Company: Zachary Daniels
Location: Belfast
Job Description:
Traffic Operations Manager | N.Ireland | Logistics | £60k
Overview
Responsible for overseeing day-to-day transport operations, ensuring efficient planning, high service standards, and effective team performance across a busy logistics desk. Acts as the key escalation point for operational issues and drives continuous improvement across processes and people.
Key Responsibilities
- Manage daily desk operations, ensuring adequate staffing and smooth workflow
- Lead, train, and develop planners and coordinators, including performance reviews and onboarding
- Act as first point of escalation for driver and customer issues, resolving promptly or escalating where required
- Monitor service delivery, ensuring all contracts meet performance and quality standards
- Oversee compliance with transport procedures, documentation, and legal requirements
- Coordinate with fleet teams to ensure timely servicing, maintenance, and vehicle availability
- Track driver performance, attendance, and holidays
- Produce operational reports and highlight risks or improvement opportunities
- Drive a “fix it now” approach to problem solving and continuous improvement
- Support wider operations and contribute to business improvement initiatives
Requirements
- Experience in a transport planning or traffic management role within logistics
- Strong knowledge of UK & Ireland geography and transport regulations
- Confident communicator across all levels
- High level of IT literacy (digital-first operation)
- Organised, detail-oriented, and able to work to tight deadlines
- Strong problem-solving skills and proactive mindset
- Flexible approach to working hours and operational demands
- CPC is desirable
Package
- Pension (5% matched)
- Additional service-based annual leave
- Life assurance
- Employee assistance programme
- Ongoing training and development
- Monday-Friday with 1 in 6 weekend rotation
#J-18808-Ljbffr…
Posted: May 5th, 2026