WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally.
WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% have worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none.
Key Role
To provide freight forwarding & logistics support to WTA Far North and WTA South West, completing the role in line with the current SLA.
Key Responsibilities
Operations
- Complete full multimodal operational responsibilities to ensure service excellence for all clients.
- Provide import and export customs clearance.
- Raise invoices and process purchase invoices in accordance with Company policy.
Customer Service
- Resolve customer and supplier queries as outlined in the SLA to ensure service excellence.
- Be available to attend client meetings (virtual or in person).
- Build relationships with approved suppliers to secure competitive pricing.
- Provide client pricing in line with pricing policies
- Prepare tenders accurately and within defined timeframes.
Reporting
- Provide data for business analytics as requested.
Compliance
- Complete other duties within the scope, spirit and purpose of the job, as requested
- At all times represent and act in the best interest of the company, the shareholders and the employees
- Work in accordance with the company values to maintain a positive environment with all teams across all departments.
Skills, Experience & Behaviours
- At least 3 years experience on a Multimodal basis
- Cargowise experience (superuser knowledge preferred)
- Customs knowledge
- Strong communication skills both verbal and written
- Agile and responsive
- Ability to prioritise tasks being assigned from the named Companies.
Location: Hybrid with 3 days at our Manchester Head Office.
Company Benefits:
- Competitive salary DOE
- Company profit sharing bonus
- Company EV car salary sacrifice scheme
- Pension
- Life assurance
- Income Protection insurance
- Full training pathway
- Employee Assistance Programme
- And many more...
#J-18808-Ljbffr