Print Production Coordinator – Hybrid Working – South Yorkshire – £Depending on Experience

Job Title: Print Production Coordinator – Hybrid Working

The Role

Our client is seeking a Print Production Coordinator to join its award winning Client Services team, delivering print campaigns while providing outstanding customer service.

This position offers a hybrid working model, with an expectation to be in the office 2-3 days per week.

Key Responsibilities

Relationship Management and Account Development

• Build and nurture strong relationships with daily contacts, including customers and suppliers.
• Collaborate with clients to refine and enhance print specifications (focusing on both economic and environmental improvements).
• Support Account Managers by preparing estimates, booking projects, and following up with clients for order confirmation where necessary.
• Oversee customer satisfaction throughout project delivery.
• Identify and escalating opportunities for client growth to the Sales team or Account Manager.

Project Management

• Manage print projects on behalf of Account Managers, adhering to company processes.
• Ensure projects are delivered on time and meet the required specifications.
• Comply with relevant certifications governing print jobs.
• Resolve issues or disputes following company procedures.
• Ensure timely distribution of essential paperwork, such as Purchase Orders and Invoices.
• Collaborate with the in‑house Procurement Team and suppliers to source and price products effectively.

Compliance and Policy Management

• Adhere to company policies, including Health and Safety, Expenses, ISO, FSC, and PEFC standards.
• Actively address issues and raise them to the Line Manager for swift resolution.
• Track progress towards objectives set by the Line Manager in alignment with Management Systems.

Required Skills and Experience

• Proven experience in project management, particularly with direct mail (DM), point of sale (POS), or print.
• A proactive mindset with the ability to manage multiple projects and anticipate needs.
• Strong organisational skills and a keen eye for detail.
• A flexible and collaborative team player.

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