We are partnering with a high–growth online retail business at a pivotal stage in its journey. With a strong brand, loyal customer base, and proven product–market fit, the business is now looking to appoint a CEO to lead the next phase of scale.
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This is an opportunity to take a digitally–led retail brand from successful operator to category leader–driving growth across channels, geographies, and customer segments while building a best–in–class leadership team and operating model.
The Role
The CEO will take full responsibility for the strategic, operational, and financial performance of the business. Working closely with the Board / investors, you will define and execute a clear growth plan, balancing top–line acceleration with sustainable profitability.
You will lead a digitally native organisation, ensuring excellence across customer acquisition, retention, trading, supply chain, and brand execution.
Key ResponsibilitiesStrategy & Growth
- Define and deliver a clear 3–5 year growth strategy
- Scale revenue across DTC, marketplaces, and international markets
- Identify and execute new revenue streams (product, channel, partnerships)
Digital & Trading Excellence
- Own performance across all digital channels (paid, organic, CRM, marketplaces)
- Drive best–in–class trading, merchandising, and customer journey optimisation
- Leverage data to improve conversion, AOV, and lifetime value
Brand & Customer
- Strengthen brand positioning and ensure consistent execution across all touchpoints
- Champion a customer–first culture, improving retention and loyalty
- Oversee marketing strategy including performance marketing, brand, and content
Operations & Supply Chain
- Ensure a scalable and efficient end–to–end supply chain
- Optimise inventory, fulfilment, and logistics to support growth
- Balance speed, cost, and customer experience
Leadership & Culture
- Build, lead, and inspire a high–performing executive team
- Drive accountability, pace, and a results–oriented culture
- Develop internal capability while attracting top–tier talent
Financial Performance
- Own P&L, budgeting, and forecasting
- Deliver profitable growth with strong cash discipline
- Report to Board/investors with clear, data–driven insights
The PersonExperience
- Proven CEO / MD / Commercial Director experience within online retail or e–commerce
- Track record of scaling a digital–first business (10m–100m+ revenue range ideally)
- Strong understanding of performance marketing, trading, and digital growth levers
- Experience working with investors, PE, or high–growth founder–led environments
- Demonstrated success in building and leading senior leadership xwzovoh teams
Capabilities
- Highly commercial with a sharp instinct for growth opportunities
- Data–driven decision maker with strong financial acumen
- Deep understanding of consumer behaviour and online retail dynamics
- Operationally credible–able to execute as well as strategise
- Comfortable operating at pace in a scaling environment
Style & Mindset
- Hands–on, sleeves–rolled–up leadership style
- Resilient, adaptable, and comfortable with ambiguity
- High energy, pace, and accountability
- Clear communicator, able to align teams and stakeholders
Why Join?
- Opportunity to lead and scale a high–potential digital retail brand
- Genuine autonomy with strong backing from investors/Board
- Ability to shape strategy, team, and long–term value creation
- Equity participation aligned to growth
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