Service Desk Team Lead

Service Desk Team Lead

Location: Ringwood, Hampshire

Salary: £27k - £29k DOE + Benefits + Company Profit Share

Hours: 37.5 hours per week

The Role:

• We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers.
• You will be managing the incident and request lifecycle.
• Assist with operational Service Desk cover during busy periods.
• Identifying and reporting escalations ...