Senior Leader, ITIL Change & Service Transition

Hyperoptic is seeking a Head of Service Configuration, Change & Transition to lead the establishment and governance of Service Management disciplines across its IT and Network technology estate. This role is crucial in delivering a scalable and resilient operational environment that enhances customer experience. Responsibilities include governing ITIL practices, leading service performance governance, and continuous improvement leveraging automation. Candidates should have a degree in IT or a related field, extensive knowledge in service management, and experience in telco operations. #J-18808-Ljbffr