Plant Hire Desk Controller

Description

Throughout 2026, OCU Group has been experiencing a sustained period of growth and expansion. Due to this and our continued work winning success, we currently have an opportunity for an experienced Plant Hire Controller to join us!

Department

Plant & Transport

Location

Borehamwood

Key Responsibilities

• Responding to customer enquiries about hire, providing quotes, and resolving issues or complaints.
• Processing new hire requests, managing existing orders, and coordinating collections.
• Ensuring the right equipment is available, checking stock levels, and liaising with the workshop for maintenance.
• Maintaining accurate records of hires, processing invoice queries, and assisting with stock control.

Essential Skills

• Strong communication and customer service skills.
• Ability to manage multiple tasks and prioritize efficiently.
• Knowledge of hire industry practices and relevant software.
• Problem-solving and organisational skills.
• Good attention to detail and accuracy.

Why Join OCU?

Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle— it’s the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong.

Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do, apply now and help us shape the future together.

To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process by emailing recruitment@ocugroup.com.

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