Working hours
This role is available on a part‑time, job‑share or full‑time basis.
Location
Flexible, with travel to Swindon approximately twice a month.
Closing date for applications
13th May 2026
The opportunity
Are you a Registered Mental Health Nurse (RMN), a Registered General Nurse (RGN) or Physiotherapist looking for a new challenge? If so, we would love to hear from you! You’ll be joining our experienced Medical Rehabilitation Team – a home‑based role with occasional travel to our Swindon office. Our team is well established in the Group Insurance Market and we provide comprehensive training, induction and one‑to‑one support to help you transition into the insurance world.
What will you be doing?
Using your medical skills, your aim is to prevent absence by promoting wellbeing services, signposting to aid recovery and supporting members and employers to return to and sustain work as early as possible. After a comprehensive induction you’ll work with our Claims Team, our customers and their employees to prevent sickness absence through various initiatives and enable early intervention for a sustainable return to work.
Key responsibilities
- Assist in the rehabilitation management of income protection claims made through group risk products and provide propositional support as well as training and development for the team of claims case managers
- Work with the Zurich Corporate Risk (ZCR) Claims Case Manager, employers and employees and their medical advisors to draw up rehabilitation plans and graded return to work plans and support these through to successful outcomes and customer satisfaction
- Fully demonstrate medical skills, knowledge, best practice guidelines and research‑based evidence in all rehabilitation activities
- When indicated, enable, support and evaluate appropriate effective treatment provision through the Zurich provider network
- Able to deal with the challenges the role can also bring in the face of changing workplace issues
- Actively encourage knowledge transfer into Zurich claims and rehabilitation service departments to progress and update all colleagues’ levels of medical competence and confidence
- Possess a desire to make a positive contribution to ZCR Income protection insurance and work in a holistic and friendly team
What are we looking for?
We are looking for a Registered Mental Health Nurse or Registered Adult nurse, or Physio with great communication skills and the ability to prioritise your own workload. Current experience of enabling care in working‑age people is essential.
- A minimum of 4 years experience as a registered nurse
- Experience of insurance‑based medical/vocational rehabilitation or occupational health working experience is advantageous but not essential
- Desire to work with our customers to enable solutions in workplace issues
- Broad medical knowledge and experience particularly in relation to psychiatric illness, musculo‑skeletal conditions and cancer conditions
- Good working knowledge of the NHS and understanding of how to circumnavigate potential treatment delays
- Good understanding of the private medical sector and the services available
- Ability to merge the care needs of the individual with the financial needs of Zurich Insurance Company
- Willingness to fully engage in a period of induction support to enable a great standard of case management and report writing
- Ability to form working relationships quickly and professionally and to use these relationships to positively impact upon the claims department’s function
- To possess strong team player attitude
- Ability to influence opinion and generate change within all levels of the business
- Previous experience of group risk but not essential
- Understanding of claims functions and processes is desirable
What will you get in return?
You’ll receive a 12 % defined non‑contributory pension scheme, an annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some holiday, alongside a range of other flexible benefits.
Your application
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. Please let us know of any reasonable adjustment or practical support needed when you apply.
So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
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