Responsibilities
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and Kurt Geiger with your own service standards
- Ensure all store and company sales targets, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
- Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines
Qualifications
- Previous high turnover, fast paced store/concession management role
- Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
- A customer service ambassador
- Proven ability to drive a large team
- Representative of our luxury/fashion forward brand in every way
Benefits
- Competitive basic salary
- Generous bonus structure
- Enviable discounts
We are committed to equality, diversity and inclusion.
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