Textile Manager

Overview

Elis, a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers while enriching their well‑being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint, reflecting our commitment to a greener future.

Location & Employment Type

• Location: Coventry
• Employment: Full‑time, Permanent

Responsibilities

• Control the linen management for a site, maximizing customer product availability while controlling textile spend and ensuring maximum value from the investment.
• Provide insight and work with stakeholders to ensure customers are on appropriate service types and replenishment settings, manage demand to production and flex demand with seasons.
• Act as a “Centre of Knowledge” for the best setup of customers and textiles within the Elis systems and within plants.
• Work with operational teams to ensure maximum utilisation of linen through best practice.
• Proactively monitor demand, highlight difficult‑to‑fulfil customer demands, analyze reasons and agree action plans.
• Liaise with Account Management and Customer Services to address customer demands and drive best practice.
• Work with the Operations Manager to ensure rewash and rag‑out processes on site are compliant with standards, minimizing unnecessary linen investment.
• Monitor the financial impact of the linen pool (budgets).
• Forecast demand, taking into account seasonal demand and local events, and ensure service maintenance.
• Provide weekly, monthly and quarterly reporting in line with business needs.

Qualifications

• Ability to work cross‑functionally with all levels and roles within the laundry.
• Good attention to detail, strong analytical skills, ability to summarize data appropriately for others.
• Strong organizational skills; able to organize self and others to ensure tasks are carried out in a timely manner.
• IT literate (MS Office, ERP systems).
• Flexible and able to react quickly to the needs of the customer and the business.
• Degree or equivalent education; experience working in a highly customer‑focused service environment.
• Experience with continuous improvement programmes.

Benefits

• 33 days holiday.
• Company pension.
• Employee assistance programme.
• On‑site parking.
• Private medical.
• Life assurance.
• Competitive salary.
• Bonus.

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