Temporary Apprentice - Children's Services Business Support

Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

Start Your Career with an Award‑Winning Apprenticeship at RCT Council

Ready to take the first step towards a career you can be proud of? An Apprenticeship with award‑winning RCT Council is your gateway to real opportunities, meaningful development, and a future full of possibilities. RCT Council is gearing up to welcome a new cohort of apprentices and you could be one of them. Our Apprenticeship Scheme offers an exciting chance to work in a vibrant, supportive environment where no two days are the same. You’ll build valuable, transferable skills, connect with people from all backgrounds, and be part of a team that genuinely makes a difference across Rhondda Cynon Taf. As an apprentice, you’ll learn from experienced colleagues who are committed to helping you grow. You’ll gain hands‑on, job‑specific skills while working towards nationally recognised qualifications, all while earning a wage and building a career path that suits you.

Skills

• Accurate data entry (e.g. childcare placements, attendance records, multi‑agency reports)
• Using and updating the WCCIS database
• Communicating effectively with internal and external partners
• Providing excellent customer service, dealing with telephone and face‑to‑face enquiries from internal and external clients
• Confident use of Microsoft Office applications, which are essential to this role
• Demonstrating a commitment to gaining experience across all aspects of business support provided within the various service areas of Children’s Services

What Will You Study?

All Apprentices will be supported to complete a Level 3 in Business Administration.

What will you be paid?

This is a fixed‑term post for a two‑year period, starting in September 2026. You will be paid National Minimum Wage dependent on age:

• 21 & over £12.71
• 18 - 20 £10.85
• Under 18 £8.00

Benefits Package

• Earn, while you learn
• Tailored induction programme
• Ongoing support from a dedicated Apprenticeship Coordinator
• Access to in‑house training
• Hybrid working
• Pension scheme
• 26 days annual leave
• Subsidised membership fees for Leisure Centres within RCT
• Vivup discount card for businesses

Important Eligibility Information

Due to the Apprenticeship entry criteria, we are unable to accept applications from anyone who has already achieved a similar qualification at Level 3 or above in the subject area of the apprenticeship they are applying for. If you hold a degree in Civil Engineering, you would not be eligible to apply for a Civil Engineering apprenticeship; however, you would still be welcome to apply for any other apprenticeship pathway. Applications that do not meet the eligibility criteria will not be considered.

Equal Opportunities

RCT Council is committed to equality of opportunity and welcomes applications from all parts of the community. The Council values diversity in its workforce and is committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non‑binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

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