About The Role
New role subject to consultation. Contract type: Permanent. Hours: Full-time, 35 hours. Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week).
Responsibilities
- Leading and developing a high-performing first line risk & compliance team, shaping capability, confidence and culture.
- Acting as a trusted advisor to senior leaders, helping them understand risks, make well-informed decisions, and role-model strong risk behaviours.
- Driving the establishment and maturity of the new First Line Risk & Compliance function, ensuring clear roles, proactive engagement, and effective ways of working.
- Turning complex regulatory requirements into simple, practical guidance that helps the business operate safely without slowing it down.
- Championing a strong, consistent risk culture — supporting teams across the organisation to own their risks, strengthen controls and learn from issues.
- Leading insight-driven risk reporting that brings clarity, highlights themes, and strengthens governance.
- Guiding incident and issue management, ensuring high-quality root cause analysis and a focus on continuous improvement.
- Supporting major change and transformation programmes to ensure risks are understood early and managed well.
- Building trusted, collaborative relationships across the first and second lines to ensure alignment and confident decision-making.
Qualifications
- Strong knowledge of financial services regulatory requirements, with the ability to translate complex rules into practical, business-ready controls that truly help the business operate confidently and safely.
- Proven leadership experience — able to develop talent, shape a new team, and foster a positive, proactive risk culture rooted in partnership rather than policing.
- Outstanding stakeholder and relationship skills, with the credibility to influence senior leaders, coach teams, and build trusted, collaborative partnerships across the organisation.
- A strategic mindset with strong attention to detail, able to spot patterns, themes and emerging risks, then turn insights into actions teams can actually use.
- A calm, solutions-focused approach, especially during incidents or high-stakes decisions, bringing clarity and confidence to complex situations.
- Integrity, curiosity and a passion for growing risk capability, helping colleagues feel empowered, not burdened, by good risk and compliance practice.
Reward & Benefits
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Car Allowance, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
- For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
- A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
- We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
- Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.
Embracing Diversity Together
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.
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