Field Application Specialist LCMS

Purpose

Responsible to support the Sales Organization in the achievement of defined sales targets for selected product lines by providing technical & applications expertise where required during the sales process. The region covered will be UK, Ireland and the Benelux/Nordics region.

Key Responsibilities

• Plan and provide timely high level demos & sample analysis in agreement with Sales Team Leader and Account Managers
• Assist Sales Professionals in assessing customer needs, differentiating from competition PerkinElmer’s value proposition, handling customer objections and helping to close when necessary.
• Work with leadership to define standards of demonstrations, sales training, and presentation material.
• Perform product and applications training of Sales Professionals and third party agents/dealers; Develop sales professionals’ skills for simple demos and independent selling.
• Proactively provide competitive intelligence and market analysis to Product Management team
• In association with our customers develop content/applications for marcom collateral to improve win rates and grow the sales pipeline.
• Provide technical support to the local Sales professionals in ensuring that quotes and recommended configurations meet customer needs and all commitments made fall within the performance specifications of the instrument.
• Assist Service partners in developing the training material and becoming independent in performing high level customers training
• Own the demo inventory on defined product lines – responsible for conditions and locations.
• Generate a strong customer reference list

Personal Profile

• Must be Professional and Ethical with high Integrity.
• Proactive mindset with strong sense of responsibility and ownership. Ability to analyse and solve complex problems. Capable of influencing and motivating others.
• Strong interpersonal skills
• Ability to operate independently and as part of a team.

Education and experience

• Master’s degree in relevant science disciplines (PhD degree preferred).
• Strong practical experience in organic mass spectrometry (LC-MS/MS preferred).
• 3 years experience as FAS or related job content
• Good team player
• Ability to define and promote added value solutions for customers
• Good communication skills
• Available to travel, 50%, and valid Drivers License. 80% of travel will be in the UK with regular visits to the demonstration suite at High Wycombe office.
• English (very good level)

Secondary requirement: experience and knowledge of GCMS.

Computer

• Strong PC and Microsoft Windows skills (Word/Excel/PowerPoint/MS Access/MS Project).
• Use of email, familiarity with on-line tools (Internet and intranet usage).

Communication

• Meetings, conference calls, and process documentation will require good verbal and written communication skills. Capability to prepare and conduct lectures, presentations and trainings to a diversified audience is essential.

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