Within Batch Operations we schedule, run, support Batch services across Tivoli Workload Scheduler (TWS) and Modern Virtual Environment (MVE) platforms for over 100 national infrastructure services.
Working as part of an established team, you will be responsible for carrying out operational testing activities as part of HMRC’S development service providing projects/services with key information required to make informed decisions regarding solutions, its individual components and suitability for acceptance into the live production environment.
In this role you will contribute to the Clone activities by executing tests, analysing results, logging and supporting test incidents using a variety of scheduling tools such as Tivoli Workload scheduler (TWS), managing access to virtual environments for use by third party suppliers.
Person specification
We are looking for someone with a broad IT experience including practical understandings of MS365, SharePoint, ITSM tooling and practices. Have security awareness and experience of escalation management.
The Applications Operations Engineer (Clone Tester) reports into the Batch Operational lead.
Within the Role you will
- Perform database restores, the installation of Code releases, reporting of defects, updating and maintaining both Project and Team documentation.
- Execution of Batch suites at the request of Support teams in both Tivoli Workload scheduler (TWS) or Modern Virtual Environment (MVE)
- Working closely with Capgemini’s Maestro support team, Configuration Management and also the wider Batch Operations Event Management team.
- Keep project progress documentation up to date
- Complete an Operational Test Plan with accurate activities and schedule
- Maintain the System Reference Files with details for future projects
- Complete an Operational Test Report with accurate results and timings
- Attend Project/Implementation Meetings when required
- Test Incident (Defect) logging, investigation and support.
- Collection of testing-related measurements and metrics.
- Maintain clone environments ensuring they mirror the status of their live counterparts
- Experience in UNIX and MVE operating systems.
- SQL – Database queries Knowledge of large batch systems and how they are supported from an operational perspective.
- Working knowledge of key support applications such as TWS, Unix & Linux.
- General IT skills capability but in-depth knowledge in areas of technical specialisation. (The latter can be learnt within the role.)
- Problem solving and analytical skills.
- Excellent Communication Skills with internal and external partners.
- Knowledge of implementing ITIL functionality to an IT Estate and ability to promote the benefits.
A Civil Service Pension with an employer contribution of 28.97%
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