Cluster Revenue Manager

This is not your typical hospitality company. They are a fast-growing, forward-thinking group that is redefining what a portfolio of properties can achieve. They believe in testing, learning, and moving quickly – no outdated rules, no unnecessary red tape.

As a Senior Cluster Revenue Manager, you will be a key part of the revenue shared service centre. You’ll partner with General Managers and commercial teams across a portfolio of properties to achieve — and beat — revenue and EBITDA budgets. Beyond day-to-day revenue management, you’ll lead strategic projects, champion best practices, and mentor junior team members.

Please note that this role is based in the Central London Head Office (Liverpool St.), 5 days p/week.

What You’ll Do

• Define, document, and lead winning revenue strategies across room types, segments, and lead times
• Set and maintain rate grids, ensuring all bookings (including staff rates) comply with minimum rate rules
• Maximise room revenue through business mix optimisation and rate manipulation
• Continuously test, learn, and refine strategies — then test again
• Monitor revenue system setup, reporting accuracy, supplements, events, and overbookings
• Manage distribution changes directly into OTA extranets
• Produce monthly forecasts (per property/segment) and take immediate corrective action when performance deviates
• Deliver weekly, monthly, and ad-hoc reports to align commercial teams
• Coach and mentor junior CRMs — act as a buddy and own their training
• Support the VP / Director on high-impact strategic projects
• Champion specific revenue areas (e.g., documenting best practices) for the wider team

What We’re Looking For

• Minimum 4 years’ experience in a similar revenue role in Hospitality or Travel
• Proven success managing multi-property revenue portfolios
• High-level stakeholder communication and presentation skills
• A hunger for performance — we are always judged on results
• Analytical, commercially sharp, and data-focused
• A team player with transparent, positive communication

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