Salary: GBP14.64 - GBP14.64 per hour + plus bonus
Job purpose
This role is responsible for working within the sales ledger maintaining strong customer relationships ensuring payments are paid within the payment terms.
Key responsibilities
- Managing the sales ledger and ensuring accounts are kept up to date
- Building and maintaining strong customer relationships
- Contacting customers via phone and email to chase outstanding payments
- Ensuring payments are received within agreed payment terms
- Resolving any invoice or payment queries efficiently
- Allocating incoming payments and reconciling accounts
- Issuing customer statements, reminders, and other correspondence as required
- Processing card payments and maintaining accurate records
- Liaising closely with internal teams, including sales, to ensure a smooth flow of communication
- Reviewing customer credit limits, monitoring accounts, and supporting new credit applications with recommendations
Person specification
- Previous experience in a Credit Control or similar role
- Strong communication and negotiation skills
- Ability to build rapport with customers
- Good attention to detail and organisational skills
- A strong team player who is enthusiastic and approachable
- Confident using accounting systems and Microsoft Excel
- Performance bonus scheme
- Company pension scheme
- Company sick pay
- 35 hours per week
- Life insurance
- Free parking on site
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