Overview
Monzo’s Borrowing business is growing rapidly across current products and planned new initiatives. Flex is an innovative credit card that gives customers visibility and control, with features such as flexible installment plans and instant app management.
The Senior Credit Analyst role operates in a high‑impact, cross‑functional environment, partnering closely with Product, Engineering, Data Science, Finance, and Risk & Control to deliver sustainable, profitable, and responsible growth across our credit card offerings.
Responsibilities
- Design and refine credit underwriting and limit strategies to optimise risk and growth.
- Analyse portfolio performance (arrears, utilisation, revenue, losses, vintage curves) and identify actionable insights.
- Build and interpret NPV and profitability models to inform strategic decisions.
- Develop segmentation frameworks to identify revenue and risk pressure points.
- Lead analytical deep‑dives into portfolio trends and emerging risks.
- Partner with Product and Engineering teams to design and test new features and strategy changes.
- Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions.
- Present clear, structured recommendations to senior stakeholders.
- Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite.
Qualifications
- Experience in unsecured lending, ideally within credit cards.
- Strong understanding of credit card economics (APR, utilisation, interchange, revolving behaviour, cost of funds, losses). Experience modelling rewards cards is a plus.
- Experience building or influencing credit strategies such as underwriting, limit management, pricing.
- Strong analytical and data capabilities, backed by technical coding skills. SQL is required; Python and Looker are a plus.
- Experience with NPV models, profitability analysis, and portfolio forecasting.
- Confidence communicating complex analysis clearly to non‑technical stakeholders.
- Experience collaborating cross‑functionally in a fast‑paced environment.
- Interest in balancing risk, growth, and customer outcomes.
Benefits
- Salary £76,500 to £95,000 plus incentive awards tied to performance.
- Relocation assistance to the UK and visa sponsorship where legally required.
- Flexible working hours with trust to work at times that suit you.
- Learning budget £1,000 per year for books, training courses, and conferences.
- Access to full list of company benefits.
Locations & Flexible Working
Our main tech hub is in London, but data teams are based across the UK. You can work remotely, with occasional meetings in London as needed.
Equal opportunities for everyone
Diversity and inclusion are a priority. We are an equal opportunity employer. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status.
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