Technical Sales Advisor

About The Role

This Technical Sales Advisor is a Fixed Term Contract covering Maternity Leave. Our Hose division is one of our technically specialised parts of Arco. We design, specify, and supply a full range of industrial hose solutions for sectors such as oil and gas, manufacturing, marine, and construction. From high-pressure assemblies used offshore to bespoke hose configurations for unique industrial applications, our team ensures every product meets the highest standards of safety, reliability, and performance. We also produce custom-built hose assemblies, complete with testing and certification to ensure total confidence for our customers.

We’re looking for a Technical Sales Advisor to join our team. Once trained, you’ll be the go-to expert for complex and non-standard hose requirements. You’ll combine technical expertise with commercial awareness to create accurate, profitable quotations and deliver exceptional end-to-end customer service. This is a dynamic role where no two enquiries are the same. You’ll manage customer requirements via phone, email and internal systems, ensuring accuracy, efficiency and compliance every step of the way.

Key Responsibilities

• Provide accurate technical advice on hose products and assemblies
• Read and understand customer drawings and technical specifications
• Prepare accurate quotations and orders using our SAP system
• Deliver excellent customer service through phone, email, and internal systems
• Support with promotional activities and customer feedback processes
• Work collaboratively across teams to meet customer needs and business goals

Ideal Candidate

• A willingness to learn and be curious about how things work and enjoy problem-solving
• Communicates clearly and confidently
• Is organised, accurate, and eager to take on new challenges
• Previous knowledge or experience using SAP would be beneficial
• Track record of great customer service is essential

Benefits

• 32 days holiday inclusive of bank holidays
• Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
• 2 fully paid Community Volunteering days every year
• An excellent pension and Life Assurance scheme
• A huge range of high street retailer discounts to help with cost of living via MyArco Perks
• Free, 24-hour access to our Employee Assistance Programme
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

About Us

With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers. It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets. At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.

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