The Procurement/Cost & Programme Manager is responsible for managing and expediting the Restaurant Development process from site identification through grand opening across the UK for all restaurant concepts, including traditional and non-traditional locations.
This role will be responsible for Procurement and Cost management, including capex management and cashflow forecasting. It will also play a key role in facilities management and this individual will serve as the representative after grand opening, managing and addressing Operator concerns. Critical thinking, initiative, strong follow up and the ability to figure out solutions, despite unknowns and challenges, is imperative.
This individual will report to the Director, UK Restaurant Development. They will also partner with numerous global leaders across the business.
Responsibilities
Lead effective and efficient communication
- A primary point of contact for Restaurant Development
- Direct and foster partnership with internal and external partners
- Influence and collaborate with teams to request and manage due diligence – including, but not limited to, site investigation, environmental testing and reporting, surveys, signage, release for design, etc.
- Brings a real estate, development, and construction understanding, as well as system knowledge
- Serves as a liaison to Financial Services, Budget/Planning, External Communications and necessary Technology teams (such as Tririga, LIS, and Oracle Cloud)
- Works with the Facilities provider to build out the support network for operators once a restaurant has opened
- Works with Design to ensure the right suppliers onboard to maintain the high standards but at the same time stewarding the cost of materials and services
- Works with the Construction & Development Lead to onboard new partners and suppliers to support Chick-fil-A’s UK expansion.
- Lead Restaurant Development’s planning and budget for the UK (inclusive of Real Estate, Development & Construction, Asset Management, Facilities & Equipment, and Restaurant Design)
- Responsible for procurement and supplier management
- Involved in FCR analysis, provide insight to spend as it influences when and how treasury purchases currency
- Maximise financial stewardship and obtain required approvals – including, but not limited to: New Restaurant Real Estate and Development & Construction budget partnership, Deal Cost Workbook (DCWB), Pre-Construction Review (PCR), and Budget Tracking support; abstract analysis; oversee payments per contractual obligation during site acquisition; Landlord reimbursement and bond resolution/close-out
Project Management
- Proactively track & manage new restaurant deal process including accuracy of data, critical dates, and pipeline
- Manage follow up to ensure the resolution of development issues, compliance of contractual obligations, and the completion of necessary tasks
- Determine best practice and formulate process for UK specific requirements
Asset Management
- Manage the facilities management process
Qualifications
- Bachelor’s degree, Construction, Architecture, Engineering, or related field
- Background in construction, consistently delivering the highest quality final product
- Previous UK restaurant/retail development and construction experience
- Ability to manage multiple projects of varying complexities at the same time
- Strong organisational skills
- Demonstrated interpersonal skills
- Effective communicator (written, verbal, as an individual, and in group setting)
- Previous experience in selecting/developing partners and building high performing teams
- Strong technical capabilities (e.g. electrical, mechanical, civil)
- Strong understanding of the planning approval process
- Strong background in project management and contract negotiations
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