Field Service Engineer

Field Service Engineer

Location: Glasgow/Edinburgh area | Contract: Permanent, Full Time | Salary: £43,000–£45,000 + on-call allowance | Hours: 45 hours per week

The Role

If you’re a hands‑on engineer who thrives on problem‑solving, variety, and making a real impact, this is a chance to join a leader in the rail industry’s maintenance and technical support sector.

As a Field Service Engineer, you’ll be out in the field ensuring the trains and rail equipment that keep the country moving are operating safely, reliably, and to the highest standard. No two days look the same - one moment you're troubleshooting a critical fault to get a train back in service, the next you're working directly with customers to enhance performance and prevent downtime.

This is your opportunity to become a key player in one of the UK’s most essential industries.

Key Responsibilities

• Respond to field callouts and coordinate access to assets directly with customers
• Diagnose faults using structured procedures and technical documentation
• Identify effective solutions to return equipment to service efficiently
• Replace faulty components onsite, or elevate issues where needed
• Complete thorough functional testing before returning assets to the customer
• Maintain strong customer‑focused communication at all stages
• Produce clear and accurate technical reports

What You’ll Need

• NVQ Level 3 (or equivalent) in Mechanical Engineering
• Proven fault‑finding and diagnostic skills
• Hands‑on experience in relevant technical environments (e.g., engines, systems diagnostics, electro‑mechanical equipment)
• Confident IT skills, including MS Excel and laptop/tablet use
• Strong organisational skills and the ability to work independently
• Full UK Driving License essential

Equal Opportunities

Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on‑going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.

Services advertised by Ford & Stanley are that of an employment consultancy business.

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