Contract: 1 year fixed term, 37.5 hours per week.
Are you a technical problem-solver who believes that technology should serve people, not the other way around? We are looking for a Solutions Engineer who can help turn our tech ideas into real-world tools that make life easier for our mentors and young people – someone who understands that behind every piece of technology is a person it’s meant to help.
Key responsibilities
- Lead on digital projects from start to finish – making sure the right people are involved, the steps are clear and everything stays on track to hit our goals.
- Use AI/LLM tools to rapidly prototype solutions. Design UAT to ensure AI outputs are ethical, accurate and high‑quality.
- Bridge the gap between technical and user‑friendly. Lead requirements gathering, conduct user research and collaborate with our Learning & Development team to ensure new tools are fit for purpose.
- Help look after our digital tools and guide us as we move our data and systems from Salesforce over to newer, more modern platforms.
- Manage AI‑specific risks, including data privacy and ethical considerations, ensuring security auditing is integral in every project from day one.
About you
- Translate complex business needs into actionable technical requirements.
- Have the confidence to coordinate with people from all across the charity, helping different teams work together smoothly and ensuring our projects stay on schedule.
- Have strong IT skills with an interest in AI, automation and data mapping.
- Value user research, empathy and clear communication. You don’t just build a tool; you ensure people know how to use it.
- Be comfortable working independently or as part of a team on multiple simultaneous projects.
Benefits
- 30 days annual leave in the first year rising to 35 days from the 2nd year of employment.
- 7% Employer Pension Contribution.
- 3 further days of annual leave between the December and January public holidays.
- Additional day off for your birthday.
- Employee Assistance Programme.
- Life Assurance – 4 times the salary.
We are committed to ensuring our recruitment process is inclusive and accessible.
Right to work in the United Kingdom: I hereby confirm that I have the unrestricted right to work in the United Kingdom.
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