Full-time – Office Based (Monday to Friday, 9:00am–17:00pm)
Occasional weekend work required during peak periods (warehouse operates Monday–Sunday)
Harper Recruitment Group is working in partnership with a successful and rapidly growing commercial business based in West Bridgford. An exciting opportunity has arisen for an experienced Operational Office Manager to take ownership of both office and warehouse operational support, ensuring seamless communication and workflow across the business. This role plays a key part in HR administration, Health & Safety, facilities management and wider operational processes within a fast-paced environment. With significant business growth, there is a major opportunity for long-term progression for someone who demonstrates commitment and longevity in previous roles.
Key responsibilities
Office and Facilities Management
- Overseeing day-to-day office operations, ensuring a professional and well‑organised environment.
- Managing facilities contracts, maintenance schedules and supplier relationships.
- Ensuring meeting rooms, equipment and communal areas are fully functional and well‑presented.
- Supporting operational alignment with warehouse and e‑commerce teams.
- Providing occasional weekend support during peak operational periods.
HR Administration and People Support
- Managing HR administration including onboarding, off‑boarding, personnel files and absence tracking.
- Supporting managers with employee relations processes and policy compliance.
- Coordinating training, recruitment administration and internal communications.
- Maintaining accurate and confidential HR documentation.
Health and Safety Compliance
- Acting as the on‑site Health & Safety lead, ensuring compliance with legislation and internal policies.
- Conducting risk assessments, incident reporting and workplace inspections.
- Maintaining H&S documentation and training records.
- Working closely with warehouse teams to uphold operational safety standards.
Operational and Compliance Support
- Supporting senior management with operational planning, reporting and process improvements.
- Assisting with logistics, stock or e‑commerce‑related administrative tasks when required.
- Coordinating internal projects, audits and cross‑departmental communication.
What we’re looking for
- Experience in an Office Manager, Operations Manager or similar leadership role.
- Experience within warehouse, logistics or e‑commerce environments is essential.
- Experience working in a fast‑paced environment.
- Strong understanding of HR processes and Health & Safety responsibilities.
- Excellent organisational skills with the ability to prioritise and multitask.
- Confident communicator with strong interpersonal skills.
- Proactive, solutions‑focused and comfortable working independently.
- Strong IT literacy and confidence with digital systems.
- CIPD Level 5 (or working towards) desirable.
- ISO experience beneficial but not essential.
- Demonstrated longevity in previous roles, showing commitment and stability.
What’s on offer
- 28 days holiday including bank holidays (often rising with service).
- Company pension scheme.
- Free on‑site parking.
- Staff discount on products.
- Discounts at selected retail outlets.
- Training and development support.
- Standard company benefits package.
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