About Role
The Project Manager is a dynamic, client-facing role within Veryon’s Professional Services organization focused on the successful implementation of Veryon’s Tracking, Tracking+, and Diagnostics solutions for aviation customers. This role is ideal for an experienced project management professional looking to grow within a fast-paced technology environment while delivering meaningful customer outcomes.
You will manage multiple concurrent software implementation projects, working closely with customers, internal consultants, and technical teams to ensure projects are delivered on time, within scope, and to high quality standards.
This role offers strong career growth opportunities, mentorship from senior leaders, and exposure to cutting-edge aviation technology solutions.
Responsibilities
Project Execution & Delivery
- Manage 2–4 concurrent client implementations across Veryon’s software solutions.
- Drive full project lifecycles from kickoff through go-live and closure.
- Ensure project deliverables align with agreed scope, timeline, budget, and quality expectations.
- Provide regular status updates to internal leadership and customer stakeholders.
Stakeholder & Client Management
- Serve as the primary day-to-day point of contact for assigned customers.
- Lead project kickoff meetings, weekly status calls, and milestone reviews.
- Build strong customer relationships through proactive communication and issue resolution.
- Manage stakeholder expectations professionally and transparently.
Documentation & Governance
- Own project plans, timelines, scope documents, meeting notes, and change requests.
- Maintain project systems and tools with accurate status, milestones, risks, and actions.
- Support contract reviews and implementation scoping through strong documentation discipline.
Risk Management & Quality Control
- Identify project risks, blockers, and dependencies early.
- Escalate issues appropriately to senior leadership when needed.
- Ensure adherence to internal PMO methodologies and quality standards.
- Participate in project reviews, QA checkpoints, and lessons learned sessions.
- Coordinate cross-functional resources including consultants, product teams, and technical teams.
- Help ensure internal teams remain aligned to key milestones and delivery timelines.
- Contribute to PMO process improvements and best practices.
- Support onboarding and knowledge sharing for newer team members.
Requirements
- 2–4+ years of hands‑on project management experience in Professional Services, SaaS, or technology implementation environments.
- Proven experience managing multiple concurrent projects with competing priorities.
- Strong client-facing experience in project delivery, consulting, onboarding, or customer success roles.
- Knowledge of project management methodologies including Waterfall, Agile, and Hybrid delivery models.
- Excellent written and verbal communication skills with ability to engage executive and operational stakeholders.
- Strong organizational skills, time management, and attention to detail.
- Analytical mindset with strong problem‑solving and decision‑making abilities.
- Ability to work independently while knowing when to escalation issues.
- Advanced Microsoft Office skills including Excel, PowerPoint, Word, and Outlook.
- Willingness to travel occasionally (up to 15%) for client or project needs.
Preferred Skills
- Bachelor’s degree in Business Administration, Project Management, Engineering, Computer Science, or related field.
- PMP, CAPM, or other project management certification (or pursuing certification).
- Experience implementing enterprise software or SaaS solutions.
- Background in technology consulting or software onboarding projects.
- Familiarity with aviation, maintenance, or operational software environments is a plus.
- Experience using project management platforms such as Jira, Monday.com, Smartsheet, Asana, or similar tools.
- Exposure to AI-enabled productivity tools for project reporting, meeting summaries, scheduling, or workflow automation.
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