Who are we?
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.
Position Overview
We are looking for a SIA Licensed Team Leader to manage escalation of all safety, security and some facility related alarms, and to conduct incident monitoring by analysing news for any potential threats, direct or indirect to the business.
You will work 42 hours per week on a 4‑on, 4‑off rotation, including days, nights and weekends from 06:30‑18:30 / 18:30‑06:30.
What We Offer
We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry‑leading benefits, including:
- Company sick pay scheme
- Paid SIA licence renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service – £5,000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
What You Will Need
- Must hold a valid SIA Front‑Line Licence
- Minimum 2 years as a CSC Operator (or similar capacity) to qualify
- Excellent verbal and written communication skills
- Strong collaboration skills
- Forward‑thinking and detail‑oriented individual
- Professional appearance and demeanour are essential at all times
- Dependable and flexible with your work schedule, supporting the team with sick and holiday cover
- Able to multi‑task and remain calm in stressful situations
- Competent with computer skills (MS Word, Excel, PowerPoint, Email, Web)
- Must be ready to work in a standard shift pattern of 2 days, 2 nights, 4 days off
- Should demonstrate some flexibility to cover holiday or sickness if the opportunity arises
- Able to achieve vetting to BS7858 Standards
What Are You Going To Do
- You will report to the CSC Site Supervisor & Coordinator of the EMEAR Region
- Monitor & escalate any alarms as per procedures
- Manage Type 1, Life & Safety alarms and appropriate escalation
- Manage email flow from Team mailer and respond to any enquiries/requests
- Ensure that daily/nightly audits such as duress tests, camera checks are delegated with a training approach
- Ensure that all IMT (related investigations and escalations) are dealt with swiftly and accurately
- Conduct regular 1‑to‑1 meetings with operators
- Quality‑assure the level of work produced by the operators
- Ensure that all relevant topics are added in the handover and delivered in a clear manner to the upcoming shift
These are the key elements of the role and you will be required to carry out other duties.
Corps Security adheres to the principles of Equal Employment Opportunities ("EEO") benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.
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