About TryHackMe
TryHackMe is scaling its GTM motion across Sales, Account Management, Customer Success, and Marketing. To support ambitious revenue targets, we are strengthening our Revenue Operations function with a role focused on data infrastructure, automation, and reporting enablement. This role partners closely with Sales, CS, AM, Marketing, Data, and RevOps leadership to ensure teams have reliable data, scalable systems, and actionable insights so they can execute effectively against revenue goals. This is a hands‑on, collaborative role designed to accelerate execution, reduce friction, and support revenue‑driving initiatives across the business.
The Challenge
As TryHackMe grows, our GTM teams need stronger operational support to keep pace with complexity and scale:
- Data infrastructure must be continuously improved to support forecasting, performance tracking, and decision‑making.
- Automation and workflows need refinement to reduce manual effort and improve speed‑to‑action.
- Reporting foundations require ongoing iteration to support leadership, Sales, CS, and AMs.
- Cross‑system data consistency is critical as HubSpot, ChurnZero, Tableau, Snowflake, and enrichment tools evolve.
This role helps ensure RevOps initiatives translate into practical, usable systems that teams can rely on day‑to‑day.
Responsibilities
- Support reporting and analytics by building and maintaining dashboards that surface clear GTM insights for Sales, CS, AM, and leadership.
- Partner with Data and RevOps leadership to maintain and improve data pipelines across HubSpot, ChurnZero, Tableau, and Snowflake.
- Design and maintain automation in HubSpot and related tools to improve funnel flow, forecasting accuracy, and CRM hygiene.
- Enable GTM teams with clean data structures, consistent definitions, and reliable reporting.
- Support forecasting and revenue tracking initiatives for New Business, Renewals, and Expansion.
- Improve data quality and consistency through audits, validation rules, and workflow logic.
- Document processes and system logic to ensure transparency, adoption, and scalability.
- Collaborate cross‑functionally with Sales Ops, CS Ops, Marketing Ops, and Data to translate requirements into operational solutions.
- Assist with ad‑hoc analysis and enablement as revenue priorities evolve.
What We’re Looking For
Required Skills & Experience
- Strong hands‑on experience with HubSpot (workflows, properties, lifecycle stages, reporting, integrations).
- Working knowledge of ChurnZero for CS reporting, renewals, and expansion tracking.
- Experience supporting Tableau dashboards and structured reporting outputs.
- Comfort working with data models and pipelines in partnership with Data / Analytics teams.
- Strong understanding of B2B SaaS revenue mechanics (pipeline, forecasting, NRR, GRR, expansion).
- Ability to collaborate closely with non‑technical stakeholders and translate needs into operational solutions.
- Organized, delivery‑focused, and comfortable operating across multiple workstreams.
Attributes We Value
- Collaborative mindset — you enable others to succeed rather than working in isolation.
- Execution‑oriented — you focus on practical improvements that unblock teams.
- Data‑conscious — you care deeply about accuracy, definitions, and consistency.
- Clear communicator — able to explain systems and data simply.
- Adaptable and proactive — comfortable iterating as GTM priorities change.
- AI‑aware — uses AI and automation thoughtfully to accelerate outcomes.
Nice to Have
- Experience with Clay, Pocus, Gong, or similar GTM tools.
- Exposure to cybersecurity or edtech GTM motions.
- Experience supporting both Sales and Customer Success workflows.
- Familiarity with enrichment, intent data, and buyer journey tracking.
What Success Looks Like
Within the first 30 days:
- Supported improvements to existing dashboards and reporting workflows.
- Helped stabilize data consistency across core GTM systems.
- Delivered automation or workflow improvements that reduce manual effort.
- Partnered with RevOps leadership on priority initiatives.
Within 60–90 days:
- Reporting and forecasting workflows are more reliable and trusted by teams.
- GTM teams experience faster execution due to cleaner data and automation.
- Documentation and system logic are easier for teams to understand and adopt.
- Revenue teams are better supported in hitting New Business and Expansion targets.
Why This Role Matters
This role ensures that RevOps strategy translates into execution.
By Strengthening Data Infrastructure, Automation, And Reporting
- Sales can prioritize and forecast more confidently.
- CS and AMs can manage renewals and expansions more effectively.
- Leadership can make decisions based on consistent, trusted data.
- Revenue growth scales without unnecessary operational overhead.
How To Apply
Please include:
- Your CV highlighting relevant RevOps and technical experience.
- A brief cover note explaining:
- Your proficiency level with HubSpot, ChurnZero, Tableau, and Snowflake.
- An example of a complex RevOps project you've delivered and its business impact.
- Your availability and preferred contract terms.
We're moving quickly on this hire. Strong candidates will be contacted within 48 hours for an initial conversation.
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