Customer Service Officer

Customer Service Officer (J30496) Armagh, Northern Ireland

Salary: GBP 15 – 16 per hour

Customer Service Officer

A fantastic opportunity has arisen for a Customer Service professional to join a growing and well-established organization in the Armagh area. This role is ideal for a highly organized individual with a customer‑first approach, offering the chance to develop professionally within a positive and supportive workplace.

Responsibilities

• Respond to customer enquiries via phone and email in a professional and timely manner
• Provide administrative support to ensure smooth day‑to‑day operations
• Accurately process information and maintain internal systems
• Liaise with internal teams to resolve queries efficiently
• Always ensure a high standard of customer service

Requirements

• Previous experience in a customer service or administrative role
• Excellent communication skills, both written and verbal
• Strong attention to detail and high levels of organisation
• Competent computer and analytical skills, including proficiency in MS Excel and MS Word
• Geographical knowledge of NI is essential
• Own transport would be an advantage due to the location
• Monday to Friday working hours (no weekends)

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