Office Administrator

Office Administrator

Department: Administration

Employment Type: Permanent

Location: Ipswich

Compensation: £28,000 / year

Description

Do you enjoy working with people and keeping a busy office running smoothly? Scrutton Bland, part of the Sumer Group, is looking for an Office Administrator to join our Admin team in Ipswich. This is a varied, hands‑on role at the heart of our office, where no two days are the same. If you’re organised and thrive in a fast‑paced environment, we’d love to hear from you.

Key Responsibilities

• Manage the day-to-day running of the reception area, acting as the first point of contact for clients, visitors, and team members
• Conduct daily office checks and oversee stock levels of office supplies
• Coordinate with external suppliers (e.g. cleaning, maintenance, security) and support on-site maintenance visits
• Handle client‑facing activities, including answering and directing calls, managing meeting room bookings, and welcoming visitors
• Carry out general administrative duties such as managing incoming and outgoing post, scanning, and filing
• Support IT with equipment setup and handovers for staff
• Provide administrative support to the Operations and Project Manager as needed
• Assist with company events where required
• Deliver onboarding support for our new joiners to the business
• Provide office cover at other locations when required (e.g. holiday or sickness cover)

Skills, Knowledge & Expertise

• Have a passion for customer care and take pride in making the difference
• Posses strong Microsoft Office skills
• Be an excellent communicator in varied methods including telephone calls and emails
• Proven organisational skills
• Have the ability to prioritise when busy whilst maintaining a professional and calm demeaner
• Be able to grasp new IT systems

Due to the nature of the role, you will require a full driving licence and have access to your own vehicle and be willing to travel to all our offices as and when required.

Job Benefits

• Starting salary from £28,000, depending on experience
• Commitment to continued learning & development
• 36 days holiday (including 8 bank holidays and 3 days Christmas closure)
• Option to purchase a further 5 days holiday
• Life Assurance up to 4x salary and contribution towards the Firm’s pension scheme
• Access to our health cash plan (Health Shield) day one, where you can claim towards your dental, optical, health and wellbeing expenses – we believe health and wellbeing is so important
• Employee health and wellbeing program
• Regular social and informal events within the organisation

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