1st Line Helpdesk Support Engineer

Role: 1st Line Support Engineer Location: Southampton (Hybrid) Cutting-Edge Finance Group | Modern Tech Stack | Hybrid Working | Clear Progression Path Were partnered with a fast-growing, tech-driven finance group based in Southampton , known for their innovative approach to data, automation, and digital infrastructure. Due to continued growth within their internal technology team, theyre now looking for a 1st Line Support Engineer to support their expanding IT environment. This is an excellent opportunity for someone early in their IT career who wants to build strong technical foundations while gaining exposure to modern cloud and infrastructure technologies . Youll support internal users across a range of systems while working alongside experienced engineers who will help develop your technical skills. The role offers hands-on experience across Microsoft 365, Azure, and modern networking environments , making it ideal for someone who wants to progress toward 2nd Line, Infrastructure, or Cloud Engineering roles over time. Around 12 years of experience in IT Support or Junior IT roles Strong knowledge of Windows 10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Experience troubleshooting hardware, software & cloud-based systems Hybrid working ( 3 days in the office, 2 from home ) Work within a highly skilled and collaborative IT team Paid certifications & training Microsoft, Azure, Security & more Private Medical Cover & Sick Pay25 Days Holiday + Bank Holidays Modern office space in Southampton Regular socials & company events Clear progression into 2nd Line, Infrastructure, or Cloud Engineering If youre an ambitious 1st Line Support Engineer looking to build your career in a forward-thinking technology environment , click APPLY NOW , attach your FULL CV and contact details , and Ill be in touch ASAP. ??…