About Us
McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people.
Department Overview
As Senior Manager, Transformation, youu2019ll own execution and shape how transformation is delivered across McDonaldu2019s UK & Ireland.
Reporting to the Transformation Director, youu2019ll sit at the heart of market execution, working closely with restaurants, franchisees and corporate teams to turn priorities into measurable outcomes.
Duties
Leading the endu2011tou2011end execution of transformation initiatives, setting clear priorities, and ensuring delivery against agreed outcomes, timelines and quality standards
Owning and managing the UK & Ireland transformation portfolio, setting roadmaps, sequencing delivery, managing dependencies, and maintaining a forwardu2011looking view of execution
Owning the Operational Excellence and simplification agenda, shaping how improvement is identified, prioritised and realised across the business
Establishing and evolving a Project Management Centre of Excellence, setting high standards for execution, governance and ways of working that are practical and fit for the business
Partnering with senior leaders to balance businessu2011asu2011usual performance with transformation delivery, ensuring plans are realistic, prioritised and grounded in operational reality
Leading, coaching and developing a team of program and operational excellence professionals, building sustainable capability and future talent
Acting as a key market voice into global and enterprise forums, advocating for UK & Ireland priorities and operational realities
Building strong crossu2011functional partnerships to reduce friction, enable collaboration and accelerate execution
Qualifications
What youu2019ll bring
Youu2019re an experienced transformation leader who knows how to translate strategy into delivery at pace. You bring strong delivery discipline, a practical mindset, and the confidence to lead complex change in a fast-paced, operationally grounded environment.
Significant experience leading largeu2011scale transformation, program delivery or operational excellence initiatives with clear accountability for outcomes within complex, matrixed organisations
Strong program and portfolio management capability, making informed tradeu2011offs to deliver outcomes, value realisation and execution at pace
Proven ability to influence senior stakeholders and work effectively across global, segment and market teams
A collaborative leadership style, with experience building capability and developing high-performing teams
Commercial awareness, balancing value, capacity and risk to make sound delivery decisions
An adaptable, pragmatic approach u2013 comfortable navigating ambiguity while maintaining rigour and momentum
Alignment to McDonaldu2019s values: Serve, Inclusion, Integrity, Community and Family
What youu2019ll get
A senior, visible role with real influence over how transformation is executed across McDonaldu2019s UK & Ireland
Competitive salary, plus a comprehensive benefits package including bonus, cash allowance, free parking, lunch and gym access
Hybrid working, offering flexibility between home and our East Finchley Support Centre
Access to industry-leading learning, development and career progression opportunities
The chance to work in a collaborative, inclusive culture where your ideas are valued and your impact is visible
The opportunity to make a meaningful difference for restaurants, franchisees, people and customers across the UK & Ireland
At McDonald's, we are People from all Walks of Life…
Company Vision and Culture
Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonalds we are People from all Walks of Life…
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Requsition ID: 3824”, “datePosted”: “2026-05-07”, “hiringOrganization”: { “@type”: “Organization”, “name”: “McDonald's”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__425468970__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=4” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Job Description:
About Us
McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people.
Department Overview
As Senior Manager, Transformation, youu2019ll own execution and shape how transformation is delivered across McDonaldu2019s UK & Ireland.
Reporting to the Transformation Director, youu2019ll sit at the heart of market execution, working closely with restaurants, franchisees and corporate teams to turn priorities into measurable outcomes.
Duties
Leading the endu2011tou2011end execution of transformation initiatives, setting clear priorities, and ensuring delivery against agreed outcomes, timelines and quality standards
Owning and managing the UK & Ireland transformation portfolio, setting roadmaps, sequencing delivery, managing dependencies, and maintaining a forwardu2011looking view of execution
Owning the Operational Excellence and simplification agenda, shaping how improvement is identified, prioritised and realised across the business
Establishing and evolving a Project Management Centre of Excellence, setting high standards for execution, governance and ways of working that are practical and fit for the business
Partnering with senior leaders to balance businessu2011asu2011usual performance with transformation delivery, ensuring plans are realistic, prioritised and grounded in operational reality
Leading, coaching and developing a team of program and operational excellence professionals, building sustainable capability and future talent
Acting as a key market voice into global and enterprise forums, advocating for UK & Ireland priorities and operational realities
Building strong crossu2011functional partnerships to reduce friction, enable collaboration and accelerate execution
Qualifications
What youu2019ll bring
Youu2019re an experienced transformation leader who knows how to translate strategy into delivery at pace. You bring strong delivery discipline, a practical mindset, and the confidence to lead complex change in a fast-paced, operationally grounded environment.
Significant experience leading largeu2011scale transformation, program delivery or operational excellence initiatives with clear accountability for outcomes within complex, matrixed organisations
Strong program and portfolio management capability, making informed tradeu2011offs to deliver outcomes, value realisation and execution at pace
Proven ability to influence senior stakeholders and work effectively across global, segment and market teams
A collaborative leadership style, with experience building capability and developing high-performing teams
Commercial awareness, balancing value, capacity and risk to make sound delivery decisions
An adaptable, pragmatic approach u2013 comfortable navigating ambiguity while maintaining rigour and momentum
Alignment to McDonaldu2019s values: Serve, Inclusion, Integrity, Community and Family
What youu2019ll get
A senior, visible role with real influence over how transformation is executed across McDonaldu2019s UK & Ireland
Competitive salary, plus a comprehensive benefits package including bonus, cash allowance, free parking, lunch and gym access
Hybrid working, offering flexibility between home and our East Finchley Support Centre
Access to industry-leading learning, development and career progression opportunities
The chance to work in a collaborative, inclusive culture where your ideas are valued and your impact is visible
The opportunity to make a meaningful difference for restaurants, franchisees, people and customers across the UK & Ireland
At McDonald’s, we are People from all Walks of Life…
Company Vision and Culture
Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonalds we are People from all Walks of Life…
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Requsition ID: 3824…