About PwC Finance Managed Services
Leading organisations are increasingly turning to Finance Managed Services to drive efficiency, resilience and insight across core finance operations. PwC’s Finance Managed Services business sits at the centre of this shift, supporting clients to modernise, standardise and operate their finance functions through technology-enabled, scalable managed services. PwC Finance Managed Services combines deep finance domain expertise, Operate-enabled delivery and advanced technology to deliver consistent, high-quality outcomes for clients.
About The Role
The Managing Director – Finance Managed Services will lead and scale PwC’s Finance Managed Services business, providing strategic direction, commercial leadership and operational oversight to drive sustainable, profitable growth. The role is accountable for strengthening PwC’s market position in Finance Managed Services, expanding managed service capabilities, and ensuring high-quality, technology-enabled delivery that meets evolving client needs. The Managing Director will work closely with Consulting, Operate and Markets leadership to shape integrated solutions, unlock cross-firm opportunities and build a resilient, scalable operating platform.
Key Responsibilities
- Provide strategic, commercial and operational leadership for PwC’s Finance Managed Services business. Leading origination and qualification of large, complex FMS opportunities.
- Lead end-to-end operational performance across Finance Managed Services client engagements, ensuring high-quality delivery, consistency, efficiency and continuous improvement.
- Drive profitable growth through expansion of the managed services footprint, development of new markets and deeper penetration of existing client accounts.
- Own commercial performance/growth, including responsibility for achieving c.£10m annual sales targets and c.£5m gross revenue across Finance Managed Services and related offerings.
- Strengthen PwC’s market position by developing differentiated value propositions, enhancing thought leadership and building trusted C-suite client relationships.
- Collaborate with Partners, Managing Directors and teams across Consulting and Operate to shape integrated solutions and unlock cross-firm and cross-sector opportunities.
- Embed standardisation, automation, AI-enabled delivery and data-led insight to improve productivity, reduce cost and enhance operational efficiency.
- Ensure strong governance, risk management, quality controls and compliance across multi-million-pound delivery portfolios within a matrix management environment.
- Build and sustain a culture of continuous improvement, innovation and operational excellence across multidisciplinary delivery teams.
Skills And Experience We’re Looking For
- Proven senior leadership experience in building and scaling Finance Managed Services or comparable managed service offerings.
- Strong commercial acumen, including ownership of multi-million-pound sales and revenue targets and accountability for profitable growth.
- Deep expertise in end-to-end finance operations and managed service delivery, with the ability to drive consistency, efficiency and quality at scale.
- Ability to develop and articulate compelling value propositions and establish trusted-advisor relationships with senior client stakeholders, including C-suite executives.
- Strong collaboration and influencing skills, with experience working across Consulting, Operate and Markets within a matrix organisation.
- Experience embedding technology-enabled delivery models, including automation, AI, analytics and standardised processes, to improve productivity and outcomes.
- Demonstrated capability in governance, risk management and quality control across large-scale, complex delivery portfolios.
- Leadership capability to inspire teams, drive change and embed a culture of continuous improvement and innovation.
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