The Director of Hospitality Opportunity at the New Golf Club Development in St Andrews
The Director of Hospitality (DOH) will play a pivotal leadership role in the successful launch and ongoing excellence of the club’s F&B, hospitality, accommodation, and associated member services. From pre‑opening mobilisation to daily operations, the DOH will foster a culture of genuine, intuitive service for a discerning international membership. The DOH will lead from the front, building and mentoring a high‑performing hospitality team and ensuring flawless execution across all guest touchpoints—from the clubhouse and lodges to dining and guest services. This is a hands‑on leadership position for someone passionate about excellence, with the charisma and professionalism to create a warm, family‑friendly environment and deliver unforgettable experiences.
About The New Golf Club Development In St Andrews
Set just moments from the historic town regarded as the birthplace of golf, this exceptional new development is poised to become one of Europe’s premier private clubs. Blending tradition with innovation, the club will offer an extraordinary golf and lifestyle experience for a discerning international membership. At its core is a world‑class 18‑hole championship course, complemented by a beautifully designed short course and a unique Himalayan‑style putting green. The luxurious amenities extend beyond the fairways, including an elegant clubhouse, a thoughtfully restored farmhouse halfway house, a boutique spa, and exquisitely appointed lodges offering refined accommodations. Built to deliver excellence in every detail, the club promises a timeless sense of place, world‑class service, and a vibrant, welcoming community.
The new St Andrews development will offer members and non‑members a range of world‑class amenities, including:
- An 18‑hole championship golf course with top‑tier practice facilities
- A Par 3 course and a Himalayan putting course
- A clubhouse, spa, lodge, and cottages
- The restoration of the original farmhouse building to create a unique halfway house dining experience
Key Responsibilities
Pre‑Opening & Mobilisation
- Collaborate with the development and executive team to ensure full operational readiness for all F&B, hospitality, accommodation, and member services.
- Lead the recruitment, onboarding, and training of a world‑class hospitality team committed to delivering personalised service.
- Develop standard operating procedures (SOPs), service standards, and workflows aligned with the club’s luxury positioning.
Operational Leadership
- Maintain a high level of personal visibility across all guest‑facing areas to guide service excellence and operational effectiveness.
- Ensure seamless day‑to‑day service across all departments—F&B, accommodation, events, concierge—focusing on detail, presentation, and atmosphere.
- Run daily briefings and planning sessions, fostering teamwork and accountability among department heads and frontline staff.
Team Development & Culture
- Build and mentor a high‑performing team culture grounded in respect, passion, and attention to detail.
- Foster a relaxed yet refined service approach—polished, engaging, and deeply member‑focused.
- Provide ongoing coaching and leadership development across all levels of the operations team.
Member & Guest Engagement
- Act as a visible and accessible leader, engaging with members and guests to build trust and familiarity.
- Gather feedback and continuously evolve experiences in response to member needs and lifestyle expectations.
- Support event programming and create moments that delight members and their guests.
Compliance & Business Management
- Oversee compliance with all legal and safety regulations, including licensing and health & safety requirements.
- Ensure operational areas are run in a financially responsible manner, meeting budget and quality targets.
- Provide senior leadership with regular updates on operations, member feedback, and performance metrics.
Ideal Candidate Profile
- Proven leadership in ultra‑luxury hospitality, private club environments, or premium lifestyle resorts.
- Experience in pre‑opening and mobilisation of new operations, including hiring and training teams.
- Outstanding interpersonal and communication skills; naturally builds rapport with members, guests, and teams.
- Charismatic, approachable, and passionate about delivering exceptional service in a discreet and polished manner.
- Deep understanding of F&B operations, guest accommodation, and event planning.
- Strong organisational and leadership capabilities with a calm, focused demeanour in high‑pressure environments.
- Holds necessary licences and certifications (e.g., personal licence holder, health & safety).
- Tech‑savvy and comfortable with modern hospitality systems.
- Flexible to work evenings, weekends, holidays, and extended hours as required.
Candidate Qualifications
- A minimum of 3‑5 years of leadership/management experience, preferably in a hospitality management role in a golf club or a leading hospitality operation outside of the club industry.
- The selected candidate must have the right to work in the UK.
Educational And Certification Qualifications
- A bachelor’s degree is preferred with a focus on Hospitality or Business Management.
- In lieu of the degree, substantial private club or hospitality experience will be considered.
Salary And Benefits
Salary is open and commensurate with qualifications and experience.
Instructions On How To Apply
Please upload your CV and cover letter in that order using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your CV or cover letter; that should be used on your LinkedIn Profile.
Prepare a thoughtful cover letter addressed to Mr. David Morgan, General Manager, and clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and other factors that make this opportunity attractive to you.
You must apply for this role as soon as possible but no later than Monday 18th August 2025. Candidate selections will occur late August, with the first interviews expected in early September 2025 and the second interviews a short time later.
IMPORTANT: Save your CV and letter in the following manner:
"Last Name, First Name – CV" & new line "Last Name, First Name – Cover Letter – NGCD – DH"
(These documents should be in Word or PDF format)
Note: Once you complete the application process, you are not able to go back in and add additional documents.
If you have any questions, please email Patty Sprankle: patty@kkandw.com or Michael Herd: michael.herd@kkandw.com
Contact
Michael Herd
Head of International Search & Consulting, KOPPLIN KUEBLER & WALLACE
O : (833) KKW-HIRE, ext. 710 – United States
M : +44 (0) 7903 035312 – United Kingdom
michael.herd@kkandw.com
Apply for the New Golf Club Development In St Andrews Director of Hospitality position
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