Head of Analytics & BI

About the role

The Head of Analytics & BI will lead a high-performing team of Data Analytics Business Partners and BI Developers, providing enterprise-wide insights that enable better decision-making and drive performance across the Society and the Bank. This pivotal leadership position is responsible for ensuring executives, enterprise and functional leaders fully harness the value of data, translating complex information into clear, actionable insight. Acting as the primary link between the business and the Analytics function, the Head of Analytics & BI will oversee the delivery of a comprehensive data service, champion data products, and ensure alignment with group data governance, enterprise risk management frameworks and delivery standards. The role also requires confidence in presenting technical solutions, risks and issues to senior and wider stakeholder audiences.

As a key member of the Data Leadership Team, the postholder will shape group strategy through insight-led challenge, drive a positive and collaborative culture, and lead with a strong focus on empowerment, development and succession planning. They will proactively manage risks, dependencies and delivery challenges, support continuous improvement across the data office, and deputise for senior data leaders when required, ensuring momentum, resilience and impact are maintained across the Group.

We operate on a team-led hybrid approach with at least 2 days a week in the Coventry or Manchester office and as business needs require.

Benefits

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)
• Company car allowance
• Private Medical Insurance

About you

You’ll lead the definition and delivery of best-in-class data products and business intelligence standards across the group, acting as the Business Owner for Data Self-Service and enabling teams to maximise the value of our data. You’ll be a strategic thinker who can see the bigger picture while maintaining close attention to detail, proactive and value-driven with a passion for continuous improvement and iterative delivery. You’ll be a collaborative and inclusive leader who fosters a positive, engaging environment and brings people with you on the journey.

Required qualifications

• Proven experience leading a team, with a focus on mentoring and professional development
• Strong stakeholder management skills and ability to influence and deliver through a senior matrix structure of leaders.
• Extensive experience in business intelligence, data analytics, or data science, with a focus on delivering actionable business insights.
• Knowledge of business analysis techniques and in particular, good experience of capturing data requirements and understanding the problem statement.
• Knowledge of industry developments in Data Management and experience in working to those principles.
• Strong understanding of business operations and how to leverage data to support business decisions.
• Exceptional communication skills, with the ability to translate complex data insights into clear, actionable recommendations for non-technical stakeholders.

Preferred qualifications

• Experience in a similar role within Financial Services

Equality, diversity and inclusion

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity.

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