Salary
Competitive depending upon experience + benefits.
Location
Hybrid (home‑based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ.
Qualifications & Experience
- Strong implementation background in Dynamics 365 CE, especially Customer Service and Field Service.
- Hands‑on Power Platform implementation experience (Power Apps, Power Automate, model‑driven apps).
- Pre‑sales engagement including technology evangelism, demonstration, adoption and bid‑response writing.
- Well‑rounded stakeholder management experience, able to engage executives and front‑line staff.
- Skilled in requirements gathering, writing, and evolution through business process identification, analysis, and re‑engineering.
- Experience leading large‑scale Dynamics implementations, primarily via online adoption and extensive customisation for bespoke business processes.
- Solid understanding of cloud‑first architecture, migration planning and execution.
- Technical oversight abilities, including close review of documentation, designs and implemented solutions up to the code level.
- Strong documentation skills across multiple channels.
- Knowledge of Dynamics online architecture, customisation, integration patterns.
- Familiarity with Microsoft 365, especially Azure AD.
- Good entity/data design foundation, ideally with MS SQL experience.
- Understanding of source control, particularly Git.
- Practical, hands‑on approach focused on delivering projects on time.
Working Style
- Happiest working under their own direction, while fully supported when needed.
- Obvious attention to detail.
- Escalation handler, able to achieve win‑win outcomes across the team.
- Effective collaboration with remote teams in India.
- Flexible to deliver on time to tight timelines.
Benefits
Real flexibility, an awesome environment, interesting work, great benefits, and recognition & growth opportunities. We provide choice‑your‑own tech, professional development training, private healthcare and other standard benefits. Some benefits are available after probation.
Values
- Think Customer First
- Team is everything
- Spread good vibes
- Build future
- Do the right thing
We promote diversity, equality and belonging, and we support a collaborative and inclusive work environment.
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