Role: Practice Engagement Manager / Sales Director – Infosys Quality Engineering Practice (London, UK)
Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 300,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake.
What will you do?
- Work closely with in‑region sales and account teams to maximize the Infosys Quality Engineering service line footprint across the geography.
- Client relationship management – manage relationships with operational client personnel directly involved with the client’s presence.
- Business development – build a portfolio of up to $20M – drive revenues within the identified account scope by owning the entire Opportunity Management Cycle: Prospect‑Evaluate‑Propose‑Close.
- Conduct research and competitor analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients.
- Client delivery assurance – assure the client of Infosys commitment and drive the delivery process by working collaboratively with the Delivery Managers in the business unit.
- Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis‑à‑vis the specific client.
- Balance different projects running for the client that may involve different delivery managers or horizontal competency units’ resources.
- Take go‑to‑market solutions to accounts within the account scope – responsible for driving revenues from go‑to‑market solutions being sponsored by the business unit.
- Work closely with the Solutions Leader to build customized solutions pitches for the target account and drive the revenues and delivery of these solutions to the account scope.
- Account planning and governance – completely responsible for all Client Management processes – Plan‑Sell‑Deliver‑Manage.
- Build an account plan for the account scope – with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed.
- Make pricing decisions within the scope of the Master Services Agreement.
- Support pre‑sales proposals for new business development.
- Provide necessary input for building future alliances with relevant product vendors.
Please note: This description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Qualifications
- Bachelor’s degree or foreign equivalent required from an accredited institution.
- Strong sales/relationship management/account management experience.
- Working experience in delivering quality engineering / testing services for insurance and other customers.
- Working experience in Test Maturity Assessment, Solution Definition, executing transformation initiatives.
- Track record of interacting and building relationship with CXO / CXO‑1 level client contacts.
- Global Delivery Model experience desirable.
- Experience managing large multi‑location consulting engagement teams desirable.
- Track record as Account Manager in a rapidly growing client relationship highly desirable.
- Hands‑on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication and presentation skills.
- Wide variety of IT and business consulting engagement experience.
The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face‑to‑face.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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