Senior Manager, Supplier Management

Responsibilities

You’ll support the global delivery of a high quality and standardised approach to the management of HSBC’s vendors, supporting the development and implementation of new operating models to ensure they are effectively managed and deliver services that continually meet HSBC requirements.

You’ll be responsible for supporting the production of the global third‑party management strategy, designing and deploying improved organisational structures and operating models to drive consistent high‑quality outcomes.

You’ll also be responsible for maximising performance insights and leveraging new technology to continually simplify supplier management processes, ensuring efficient, consistent and accurate execution against service, cost, contract performance and relationship disciplines feeding into and influencing ongoing requirements for underlying support technology as required. You’ll also ensure appropriate skills training is delivered to enable Supplier Management best practices across the organisation.

To achieve this, you’ll need to partner effectively with our network of global stakeholders, actively promoting enhancement recommendations and driving change through to successful delivery.

In this role you’ll:

• Employ professional practices to achieve tangible change and demonstrate the effect from a value ‘bottom line’ and risk / control perspective
• Lead and influence senior stakeholders across the Business to support and roll out Global Procurements Supplier Management Handbook and framework
• Question the business where required to push the boundaries of current thinking around Supplier Management for example, the practical use of value targets for post contract activity
• Continually drive for greater visibility and oversight of the businesses most important suppliers
• Make good use of data to drive control and management of key strategic suppliers
• Support the development of mid‑to‑long term SLAs to achieve service improvement

Qualifications

To be successful in this role you should meet the following requirements:

• A deep understanding of supplier management methodologies
• Experience in development, orchestration and delivery of supplier management enhancements
• Strong commercial acumen and extensive expertise in contract management
• Development, orchestration and delivery of proactive governance models to manage supplier relationships
• Experience in design and deployment of joint value creation approach with third parties
• Supply chain risk identification, analysis and mitigation
• Use of relevant measures to demonstrate ROI of supplier management initiatives and programmes
• Commercial, contracts and supplier management, experience in managing complex global supplier relationships
• Experience of using Coupa, Service Now (desirable)

Benefits

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Equality, Diversity and Inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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