A unique role for an administrator/project coordinator with 3+ years corporate experience and ideally an interest in following an HR pathway. Joining a world-renowned professional services firm, you will work in support of an HR Business Partner, helping to coordinate and support a specific staff population within the London office. This is a 1 year fixed term contract with an opportunity for longer term.
With high emotional intelligence, you will be exceptionally organised with strong IT systems skills (MS Excel and PowerPoint in particular). You will support the scheduling and coordination of cyclical, predictable processes (e.g. performance reviews, training sessions, hiring) as well as helping to triage and resolve more ad hoc staff requests and queries (holiday requests, workload issues, team changes etc.).
Team Coordination and HR Business Partner support
- Acting as central point of contact for a specific staffing group (around 60 in total) for operations and HR queries
- Scheduling meetings and forums for the group, helping to prepare agendas and tracking follow-ups
- Developing and maintaining various trackers to support the overall operations activities of the team (holiday trackers, cover schedules, performance review deadlines & feedback etc)
- Drafting memos and other comms for HR Business Partner
Recruitment & On-boardingSupport
- Coordinating the admin and scheduling of hiring activity, including interview scheduling, candidate and recruitment agency communications and process tracking.
- Supporting hiring decisions by ensuring information, documentation and time-lines are well organised and available when needed for the HR Business Partner and HR team.
- Scheduling on-boarding activities for new joiners, including documentation, system access coordination, training scheduling and first month check-ins.
- Continually updating on-boarding materials and checklists to support a seamless and consistent new-joiner experience.
Training & DevelopmentCoordination
- Coordinating internal and external training activity, including room booking, materials, attendance tracking and any follow-up actions.
- Capturing feedback and completion information and provide clear summaries to the HR Business Partner to support agreed improvements.
- Supporting the development of mentoring or coaching initiatives defined by the HR Business Partner and relevant Team Leads (e.g. scheduling, tracking, materials)
Review Cycles & Team Administration
- Coordinating appraisal and review cycles, including timelines, forms, tracker management and reminders.
- Collating inputs and preparing clear status updates (e.g. completion rates, outstanding actions, timeline risks) to support HR Business Partner-led conversations and decisions.
- Maintaining accurate records and documentation related to EA review processes.
Continuous Process Improvement
- Identify operational inefficiencies and improvement opportunities through delivery experience and feedback.
- Make recommendations to the HRBP on what processes can be improved and, once agreed, implement changes and refresh documentation or templates accordingly.
Candidate Requirements, Skills & Experience
- Degree educated (preferred)
- 3+ years experience in operations, coordinator, project coordination or delivery, HR operations or similar business support role
- Experience working in professional services or partnership environments is desirable (consultancy, legal, financial services, accountancy etc.)
- Highly organised with strong attention to detail; able to manage multiple time-lines and moving parts.
- Calm, resilient and solutions-focused in a fast-paced professional services environment.
- High levels of discretion and professionalism; comfortable handling confidential information.
- Clear and confident communicator (verbal and written), able to coordinate across stakeholders without formal authority.
- Collaborative, non-hierarchical working style aligned to partnership culture.
- Strong working knowledge of Microsoft Office tools (Outlook, Excel, Word, PowerPoint).
- Demonstrated ability to manage complex processes with multiple stakeholders and dependencies.
Benefits
- Hybrid working pattern, 3 days a week
- Beautifully modern offices situated very close to London's Victoria station
- Bonus, pension, healthcare
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