Renewal Specialist – Dutch Speaker

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Responsibilities

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Marketing, Public Relations, and Writing/Editing

Industries

IT Services and IT Consulting

#J-18808-Ljbffr”, “datePosted”: “2026-05-07”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Concentrix”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__425530545__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=413” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Liverpool” } } }
Company: Concentrix
Apply for the Renewal Specialist – Dutch Speaker
Location: Liverpool
Job Description:

Responsibilities

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Marketing, Public Relations, and Writing/Editing

Industries

IT Services and IT Consulting

#J-18808-Ljbffr…

Posted: May 7th, 2026