Grade: RCS Grade N
Contract Type: Permanent
Location: DHL Acton Gate, Stafford, Staffordshire, United Kingdom, ST18 9AR
Think you know DHL? Think again! We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting‑edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.
We’re looking for an IT System Support to develop and maintain interactive, user‑friendly Power BI dashboards to support operational and strategic decisions. This includes the implementation of best practices for data governance, security, and privacy.
What you’ll do
- Drive Performance: develop and maintain bespoke databases and administer our dedicated SQL and web servers.
- Innovate: maintain all source code in a safe and secure way and fully document processes. Work closely with other members of the IS team to ensure consistency in data definition, database set‑up, templates, and reporting formats. Conduct data manipulation across multiple data sources, i.e. SmartTime, Microlise, Tachomaster, etc., ensuring accuracy and insight generation.
- Lead with Purpose: support the creation of operational outputs that help Finance understand performance against budget and track PI initiatives. Use management information to assist with projects.
- Ensure Compliance: identify best sources of data to provide accurate and consistent reporting. Ensure data is always kept safe and secure and that data security protocols are followed.
What you’ll bring
- Experience working in a similar role with IT experience of business systems used by DHL.
- A passion for data with strong experience in data reporting.
- In‑depth experience of Power BI – including dashboards and trends analysis.
- Strong SQL skills, including running queries.
- Stakeholder management – strong communication skills.
- Proven problem‑solving skills around data, data manipulation, data sets, and corresponding warehouse product processes and flows.
- Preferable experience in the logistics industry with IT.
Why join us?
- Private medical insurance.
- 25 days annual leave with the option to buy additional days.
- Discretionary bonus based on performance.
- Flexible working – just ask about alternative patterns at interview.
- Generous pension scheme with 8% employer contribution and 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Who we are
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an inclusive workplace
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
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