Established in 1987, Visiativ is a trusted name in engineering technology with a strong global footprint. As an award-winning SOLIDWORKS provider, we empower businesses—from ambitious start-ups to established industry leaders—to drive productivity, accelerate innovation, and achieve sustainable growth through cutting-edge technology.
We deliver more than just software. With decades of expertise, exclusive solutions, and a commitment to tailored support, we help our clients overcome real-world challenges—from streamlining design workflows to optimizing manufacturing efficiency.
Now, we're looking for passionate individuals to join our team and be part of that journey.
Role
The Applications Engineer uses expert knowledge of SOLIDWORKS 3D CAD software to deliver an all-encompassing solution to customers. This can involve: providing instant solutions to client issues by acting as a front‑line helpdesk resource, creating and delivering engaging training content, delivering bespoke pre‑sales demonstrations, and acting as an expert consultant to ensure the best package is offered.
The Applications Engineer sits in the operational side of the business as part of the SOLIDWORKS technical support team, follows the sales process, and is trusted to make the right decisions for customers as their expert consultant.
Duties and Responsibilities
- Building rapport and relationships with a broad range of customers who use SOLIDWORKS to design their products
- Delivering SOLIDWORKS training to customers to ensure they are equipped with the skills and knowledge to get the best from the product
- Responding to customers’ needs, resolving technical problems using SOLIDWORKS in an effective and efficient manner
- Working closely with the sales team to understand customer requirements
- Using a consultative approach when liaising with customers to identify suitability for other products or services and ensure the best service is always provided
- Progression into product demonstrations of SOLIDWORKS to prospective customers
Experience and Skills / Attributes Required
- Engineering or design experience gained in a design environment
- Knowledge of a 3D CAD system, ideally SOLIDWORKS but other systems may be useful (Pro/ENGINEER or Inventor)
- Graduate or HNC qualified in relevant field
- Excellent presentation skills and confident communication style that can easily adapt to different stakeholders
- Professional manner and confident in customer facing role
- Excellent planning and organisational skills and ability to multitask competing demands at one time
- Ability to identify customer needs and provide suitable business solutions
- Excellent computer and MS Office Skills (Word, Excel, Outlook)
- Willingness to be flexible and to travel as required
- A creative problem solver and team player
Benefits
- Competitive base salary plus commission
- Training and certification on SOLIDWORKS solutions
- Clear career path in sales and account management
- Collaborative and growth-oriented team culture
- Basic Salary: Competitive depending on experience + uncapped OTE
- Hybrid working a possibility (3 days office/2 days from home)
- Yearly salary reviews (around July time)
- Companywide bonus - this entails 4 elements - individual, team, company and behavioural, and sits at £1-2k per year (depending on overall performance of the company)
- Health Insurance (including dental & eyecare)
- 4X Salary - Life Assurance
- Holiday allowance of 33 days, with up to an additional 1 day after 2 years service, 1 day after 3 years service and 1 day after 4 years service, giving a total of 36 days per each calendar year
- Company pension scheme with option for enhanced contributions
- Enhanced long-term sick pay
- Fun & friendly team events
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