Gateway Community Navigator Team Lead

Overview

Location: Bucks - Aylesbury

Department: Recovery & Wellbeing Services

Contract Type: Permanent

Location: Whiteleaf Centre, Aylesbury

Salary: £29,795 per annum (FTE)

Application Deadline: 8 June 2026

Role

Job title: Gateway Community Navigator Team Lead. The Team Lead line manages a small team of Community Navigators who support patients to access community services and resources. The Team Lead also supports Oxford Health’s Gateway clinical team by holding a caseload and providing safety netting support. The purpose of the role is to ensure the successful delivery and smooth running of the Gateway Navigator service by promoting access to practical support, improving coping skills and providing signposting.

Responsibilities

• Coach and support the team to deliver high-quality support to individuals referred to the Gateway Community Navigators.
• Manage a small caseload, with a focus on more complex cases, providing initial assessments and supporting people with a solution‑focused approach.
• Act as a source of support, advice and expertise to staff on safeguarding and making appropriate referrals by liaising with the Buckinghamshire Mind Safeguarding lead and Gateway Supervisor.
• Be responsible for the recruitment and onboarding of Gateway Community Navigators, as/when roles become available.

Requirements / The ideal candidate will have

• Experience as a community-based adult mental health support worker and experience supporting individuals with mental health needs in a person-centred way with goal-focused outcomes.
• Excellent team management skills and the ability to supervise staff.
• Experience working within systems that acknowledge and aim to reduce external determinants of stress and their impact on mental wellbeing.

About Us

Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with National Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.

Why Join Us

• Inclusive Employer: We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.
• Training and Development: We offer full training and development opportunities to help you grow in your role and further develop your skills.
• Supportive Environment: You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.

Closing date for applications: 8 June 2026.

If you are interested in the role please send your CV and complete the mandatory questionnaire on our application page. If you need to apply in a different format or need assistance to apply, please contact recruitment@bucksmind.org.uk.

Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived experience of poor mental health. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Enhanced DBS check, depending on the role. We do not provide visa sponsorship.

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