QUALITY ENGINEER
We have an exciting opportunity to join our Quality Team, based in our European Headquarters in Glenrothes.
40 HOURS PER WEEK Working: Monday – Friday
COMPETITIVE PAY AND BENEFITS
Role Overview
The successful individual will have a diverse role acting as the direct interface between the Quality, Technical/Operations business areas, External Suppliers and Customers, providing Quality/Technical guidance, support, and assistance.
What you’ll be doing
Main duties will include but are not limited to:
Supplier/Operations/Continuous Improvement
- Responsible for the supplier non-conformance process/corrective action management.
- Responsible for ensuring supplier rejects are actioned appropriately
- Support operations on quality and supplier related issues.
- Supplying detailed reports/regular updates related to supplier quality and operations quality as required.
- Supply chain representative for supplier visits when discussing quality issues.
- Establish key contacts at our strategic suppliers including Flexcon, Spencer, USA
- Main responsibility for the supplier audit programme, including the creation of an audit plan, performing & reporting of findings with follow-up actions.
- Ensure comprehensive supplier specifications & supplier agreements are in place as appropriate.
- Ensure CoC/CoA are received from suppliers as agreed and validated against specification.
- Lead weekly/regular cross-functional meetings relating to supplier issues/change management requirements to update other members on supplier issues.
- Critical Quality interface with technical department, operations and suppliers for the effective quality/technical management and resolution of supplier and operations issues.
- Project manage improvement activities by leading, guiding and taking responsibility for identified C.I Kaizen events, where appropriate.
Quality
- Maintain all relevant quality management system (QMS) documentation in an electronic system – QT9.
- Responsible for carrying out internal audits, ensuring findings, reports and resulting corrective actions are completed in a timely manner.
- Support customer complaint investigations ensuring feedback is prompt, thorough and effective.
- Familiar with problem solving techniques 5W/8D reporting and/or other problem-solving methodologies for resolving internal operational, supplier and customer issues.
- Assist in training new employees on supplier quality training, continuous improvement, auditing and complaint investigation. Providing them with an overview of ISO and QMS.
- Create, review, and update training procedures as appropriate.
- Provide induction training in supplier quality issues, continuous improvement, auditing and complaint investigation for new hires and off-site employees as appropriate.
- Comply with all safe business working practices.
NOTE: Role may involve some limited International Travel.
What you’ll have
- Previous experience in a similar role
- Proactive self-motivated, self-starter able to work both singly and part of multi-disciplinary teams.
- Experience of working with and communicating with suppliers, operations & customers on quality problems.
- Flexible and adaptable to change at short notice depending on business priorities.
- Strong verbal and written communication skills, ability to write technical documents.
- Good problem-solving capabilities.
- Communicating with internal and external customers on quality issues.
- Good interpersonal skills and ability to effectively interface with co-workers, suppliers and customers where necessary.
- Strong organisational and time management skills.
- Confident decision maker based on ability to effectively interpret quality/technical information.
- Knowledge of continuous improvement skills preferred.
- Working knowledge of ISO 9001:2015 (International Organisation for Standardisation).
- PC skills including knowledge of PowerPoint, Visio, Word processing, spreadsheets, and collating & presenting data.
- Familiar with using electronic based QMS systems e.g. QT9 or equivalent
- Working knowledge of FMEA/Control plans desirable.
What you’ll get in return
- A competitive salary and benefits package in line with your experience
- Continuous training and improvement to help you achieve your goals
- Flextime
- Subsidised gym membership
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