Job title: Security Service Engineer
Location: London
Salary or rate: £40,000 + Commission
Contract type: Permanent
Hours or shifts: Full-time, field-based
About the role
We are seeking an experienced Security Service Engineer to join a growing team delivering high-quality service and maintenance across a range of electronic security systems. This role involves working across commercial and residential sites, supporting the installation, servicing, and repair of CCTV, intruder alarms, and access control systems.
As a Security Service Engineer, you will be responsible for ensuring systems are fully operational, compliant, and maintained to a high standard. The role includes planned preventive maintenance, reactive fault finding, and completing detailed service reports using digital systems. This position requires a proactive engineer who can work independently, manage workload effectively, and deliver excellent service to clients on site.
This is a mobile position, and the successful Security Service Engineer will travel between multiple sites, ensuring all work is completed safely, efficiently, and in line with industry standards.
Key responsibilities
- Installation, service, repair, fault finding, and maintenance of IP CCTV, access control, and intruder alarm systems
- Working in a field-based role across multiple client sites
- Maintaining and servicing systems across a range of manufacturers
- Taking responsibility for the overall quality and standard of work delivered
- Communicating effectively with customers and site contacts at all times
- Ensuring all tasks are completed efficiently and within agreed timeframes
- Providing support to team members where required
Skills and experience required
- Full UK driving licence
- Proven experience working as a Security Service Engineer or in a similar role
- Relevant industry qualifications
- Strong problem-solving skills and attention to detail
- Ability to work to time-sensitive deadlines
- Experience working with multiple security system manufacturers
- Excellent communication and customer service skills
What is on offer
- Salary of £40,000
- Commission on every job completed
- Specialist tools provided
- Opportunity to develop within a specialist security environment
- Ongoing training programmes relevant to the Security Service Engineer role
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