Job Description
We are excited to offer you the opportunity to join our Technical Training department as a Centre based training engineer in our Worcester Training Academy.
The training team provides a range of product training and industry qualifications across the UK and Ireland through a network of training academies, mobile training vans and training partners. The training offer complements our extensive HVAC portfolio including domestic and commercial gas, oil, heat pumps, air conditioning and HIUs. We are responsible for delivering this training primarily to our installers but also to our internal customers including service engineers, professional sales team and apprentices.
The Centre-Based Trainer delivers structured, high-quality training courses at Worcester Bosch’s academies, equipping internal and external customers with the knowledge and practical skills needed to install, service, and maintain Worcester Bosch products safely and effectively, while upholding the company’s reputation for technical excellence and professional development. The training team operates under the guidance of the training leadership and technical support functions, ensuring that sessions are aligned with the company’s standards and objectives. You may be required to support other areas of the department with travel to different locations across the UK.
Additional Responsibilities
- Delivering practical and engaging product training sessions.
- Supporting professional development for installers and apprentices.
- Promoting best practice in installation, maintenance, and safety.
- Enhancing customer experience and strengthening Worcester Bosch’s reputation for technical expertise, industry knowledge and quality.
- Preparing and updating course content and training materials to ensure the offering is in line with current standards and market development.
- Maintaining, enhancing, and ensuring the operational readiness and presentation of the training centre to the highest standards.
- Participating in “train the trainer” initiatives for new products and services.
- Actively developing your own technical skills and keeping your market knowledge up to date.
Qualifications
Education requirements:
- ACS CCN1 & CEN1 qualifications preferable – other industry qualifications are advantageous.
- NVQ Level 3 in plumbing and heating or equivalent experience.
- Full driving licence.
Skills & Attributes:
- Excellent interpersonal skills.
- Excellent technical knowledge.
- Previous experience in a training capacity is preferable but not essential.
- A trade related background.
- Computer literate with Microsoft tools (Excel, PowerPoint, Teams, etc.) is an advantage.
- Exceptional communication and presentation skills that can be adapted to a range of stakeholders.
- Knowledge of low temperature systems, installations and commissioning procedures.
- Experienced in current health, safety and environment.
- Experience or understanding of renewable technologies is preferable but not essential.
- Confident in their ability to deliver training of the highest quality expected of a market leader.
- Comfortable with talking to learners across a wide range of skills and positions.
Working Hours
37 hours per week – standard working pattern of 08:30 – 17:00 Monday to Thursday and 08:30 – 16:30 Friday with a 1-hour lunchbreak.
Benefits
- 25 days annual leave per year plus bank holidays – additional service days accrued after 5 years.
- Eligibility for our Company Performance Bonus (up to £2000 gross per annum).
- Enhanced pension contributions.
- Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits.
- Employee Assistance Programme and Virtual GP.
- Discounts on products from across the Bosch Group.
- Subsidised onsite café and canteen.
- Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing.
- Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events.
- Volunteering days.
- Cycle to work scheme with discounts on push‑bikes, e‑bikes and accessories.
- Policy to support growing families.
- Access to self‑service training platform containing over 200 Bosch approved programmes.
- Networking opportunities across Bosch UK including a mentoring programme.
- And more!
Additional Information
Expected Start Date: 01/06/2026. Please note that this date is advisory and can be flexible within reason.
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