Digital Channels Lead: AI & Customer Experience

HSBC is seeking a Senior Digital Channel Manager in St Helier, UK. This role involves leading digital journey implementations and driving the digital agenda. The ideal candidate will have extensive experience in a digital environment, preferably using Agile methodology, and a proven track record in enhancing customer engagement. Key responsibilities include shaping digital strategies, ensuring regulatory compliance, and delivering improved customer experiences through digital channels. A competitive pay package with benefits is offered. #J-18808-Ljbffr