Are you an experienced Corporate Account Manager, currently working for a Business Travel Company but looking for a new challenge? Are you looking to bring your extensive experience to a leading independent Travel Management Company to help with their expansion? This is a fantastic opportunity for you to move into a role where you can progress and further your career. My client is seeking someone with the ability to provide their clients with a service, overseeing all aspects of their travel business as well their annual spend. They are offering an exceptional basic with excellent benefits!
Key Responsibilities
- Acting as the primary contact, developing and maintaining client relationships
- Working closely with departmental managers and their teams, ensuring the best practices are followed at all times.
- Liaising with clients, identifying travel needs as well as defining policies and procedures.
- Implementing and delivering effective Demand Management solutions.
- Organising and attending client meetings as required.
- Initiating weekly contact with key clients.
- Providing benchmarking and MI reports for clients as well as providing suggestions with regards to travel policies where required.
- Assisting in supplier negotiation and delivery of supplier programs
- Communicating product news and industry developments to clients and key Managers either via the website or by newsletter.
- Ongoing maintenance and updating of CRM databases as required.
- Involvement with tender writing and client presentations for new business
Skills Required
- Excellent communication and presentation skills both written and oral
- Highest levels of customer care
- Thorough knowledge of the corporate travel industry and proven track record in Account Management.
- Fluent English (spoken and written), additional European languages would advantageous
- Good GDS knowledge as well as on-line tools
- Microsoft Office suite & MI reporting tools
- Outgoing personality yet approachable with the ability to show empathy
Benefits
- Remote working
- Great company perks
- Competitive package
- Discounted travel/airfares
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