Sales & Commercial Operations Manager (Remote)

Skills for Care the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills and support required to deliver the highest quality care and support now and in the future. Find out more by taking a look at www.skillsforcare.org.uk. Skills for Care is entering an important new phase as part of our corporate strategy, strengthening our commercial activity to better support the adult social care sector. We are looking for a hands‑on Sales & Commercial Operations Manager to run and coordinate day‑to‑day commercial activity, support direct sales delivery, and continuously improve how we generate and convert demand across employers and system partners. This is a delivery‑focused commercial role. You will be accountable for ensuring sales activity is consistently executed, opportunities are actively progressed, and performance is improved through structured testing and real‑world insight. You will also manage a Commercial Coordinator, who will support the operational delivery and coordination of activity.

Responsibilities

• Running and coordinating day‑to‑day commercial and sales activity across priority employer and system partner segments
• Actively supporting sales delivery, including progressing opportunities through the pipeline and ensuring follow‑through on engagement activity
• Managing and developing a Commercial Coordinator to support delivery, coordination and operational execution
• Owning core commercial processes, ensuring activity is tracked, structured and effectively managed
• Working closely with Marketing, Engagement, and Learning & Development to support conversion and employer engagement
• Monitoring pipeline performance and identifying where opportunities are stalling or can be improved
• Analysing commercial activity and using insight to improve conversion, messaging and approach
• Testing and refining sales and engagement approaches based on live activity and performance data

We are looking for someone with strong hands‑on commercial experience, ideally in environments involving employers, public sector organisations or local authority engagement.

Qualifications

• Experience in B2B sales, business development, commercial operations or revenue‑focused roles
• Confidence actively working on sales activity (not just supporting it), including progressing opportunities through a pipeline
• Confident in external‑facing conversations with employers and partners, able to build credibility and progress discussions effectively
• Experience managing or coordinating operational activity, ideally with line management responsibility
• Strong organisational skills and ability to keep multiple commercial workstreams moving
• Experience working with or alongside local authorities, public sector bodies or complex stakeholder environments (desirable)
• Confidence working with data and insight to improve commercial performance
• A practical, delivery‑first mindset with a focus on making things happen

If you’re excited by the chance to apply your sales experience in a purpose‑driven organisation supporting the adult social care sector, we’d love to hear from you.

At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion. To find out more please check our website (https://www.skillsforcare.org.uk/About-us/Equality-diversity-and-inclusion/Equality-diversity-and-inclusion.aspx).

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