Technical Trainer for Telehandler and OEM Engines
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Competitive Salary
Full Time Contract
Permanent Working Pattern
Opportunity
As members of the JCB Service team, our Technical Trainers play a vital role in ensuring the field-based Service Engineers within our Global JCB dealer network are trained in readiness for new product launch and that ongoing training needs are met. You’ll be among the first to work with our new products and technologies which include electric and hydrogen power and many other innovations.
JCB Technical Trainers are part of an award‑winning team who design and deliver courses which support our JCB’s dealer network in the UK and overseas in the service, repair and maintenance of JCB machines, propulsion, control systems, and major components.
This role will lead training development and delivery for engines and one of biggest selling machine ranges: Telehandlers. With a varied use of applications, new technology and a growing product range, Telehandlers is one of the most exciting ranges to be involved with.
Responsibilities
- Deliver a regular curriculum of telehandler and engines training in the UK and abroad.
- Engage with product engineering teams to create training material and technical updates for new telehandlers and engines.
- Take ownership for New Product Introduction projects for Telehandlers and engines to determine training needs, develop technical content, and deliver training.
- Develop the content and structure for online learning which media development colleagues will bring to life through engaging eLearning modules and assessments, remote training packages, or classroom/workshop‑based hands‑on training.
- Develop and update course material and curriculum for delivery to groups of JCB and Dealer Service staff using eLearning, remote and workshop delivery techniques.
- Deliver engines/transmissions Apprentice Block Weeks for the UK Dealer Engineer Apprentice Programme.
- Support the development of training pathways for Apprentice, Engineer and Master Technician grading across the JCB product portfolio.
- Work with our training team worldwide to ensure they are equipped to train our global dealers to the standard of content and delivery expected.
- Support the Global Aftersales and Technical Training Manager with training plans to ensure dealers are suitably trained to support our products.
Qualifications
- You’re experienced with the systems onboard telehandlers and OEM engines.
- You have interpersonal confidence to deliver training with participants including dealer engineers, apprentices and seek information and support from peers within the business.
- You have a strong technical background in the essential systems of construction or agricultural machinery including hydraulics, electrics, engines and driveline.
- You’re interested in training and development to help others reach their full potential and a desire achieve “First time fix” that maximises customer satisfaction and machine uptime.
- You’re motivated by a can‑do approach to take initiative and work with others to overcome challenges.
- You’re self‑motivated and have demonstrated ability to work independently and quickly form relationships with internal and external stakeholders.
- You have excellent communication skills and an ability to engage and inspire training participants.
- You’re familiar with machine schematics and drawings for electrical, software, hydraulics, and parts/assemblies.
- You’re PC literate with proficiency in the MS Office suite and confidence in the use of MS PowerPoint, Word, Excel and Teams – use of Webex for training delivery desirable.
What Happens Next
Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial Teams interview followed by an in‑person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com.
Benefits
Competitive salary, 33 days’ holiday and access to company pension, onsite gym, in‑house doctor, dentist and visiting optician. ULEV car scheme, JCB Rewards Hub discounts, Cycle to Work Scheme.
Diversity & Inclusion
We value diversity and welcome applications from candidates from all backgrounds. We’re committed to ensuring our recruitment process is fair and inclusive.
Recruitment Agencies
JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Senior Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Machinery Manufacturing
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